B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent a bouquet of flowers to my sister and her husband for there golden wedding ,the delivery was good and she said the flowers were really nice”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to give us a 5-star rating for B&M Flowers! We sincerely appreciate your feedback and are thrilled to hear that your experience with us was a positive one.We were delighted to assist you in sending a beautiful bouquet of flowers to your sister and her husband for their golden wedding anniversary. It warms our hearts to know that the delivery went smoothly and that your sister was pleased with the flowers. Thank you once again for choosing B&M Flowers. We hope to have the opportunity to serve you again soon! Best regards, The B&M Flowers Team

Posted 7 months ago

“All went really smooth and well.”

Helpful Report

Posted 7 months ago

Dear Laura, thank you so much for awarding B&M Flowers with a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that your experience with us went smoothly and well. Once again, thank you for your review and for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, Rosie

Posted 7 months ago

“Beautiful flowers got delivered to my sisters home she absolutely loved them. The service is quick and fast delivery.”

Helpful Report

Posted 7 months ago

Thank you so much, Shirin, for your fabulous 5-star rating and your kind words about B&M Flowers! We truly appreciate your feedback. We are delighted to hear that the beautiful flowers we delivered to your sister's home brought her so much joy. Our team is dedicated to providing quick and fast delivery service, so it's wonderful to know that we met your expectations. Thank you once again for choosing B&M Flowers, and we hope to have the opportunity to serve you again in the future!

Posted 7 months ago

“They were ordered for my foster mum, she said a very handsome young man delivered them to the door and wished her a happy birthday and was very sweet. I always worry about ordering flowers on line but was sent a couple of photos and they look lovely, was supposed to be sunflowers and purple flowers but mostly were yellow flowers but they were still nice. Its good now as you can actually pay a bit extra and order a proper card too. (Unfortunately I can't upload the pictures that were sent to me)”

Helpful Report

Posted 7 months ago

Dear Nicola, thank you so much for your wonderful 5-star rating of B&M Flowers! We are thrilled to hear that your foster mum had such a delightful experience with our flower delivery service. We understand your concerns about ordering flowers online, and we are pleased that we were able to ease your worries by sending you photos of the arrangement. We apologize for any discrepancies in the colours, but we are glad to hear that the yellow flowers were still nice. Once again, thank you for taking the time to share your positive feedback with us. We truly appreciate your support. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Warmest regards, B&M Flowers

Posted 7 months ago

“Very pleased they were lovely arrived on time too thank you”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We greatly appreciate your feedback and are thrilled to hear that you were pleased with our services. It makes us incredibly happy to know that the flowers you received were lovely and arrived on time. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Once again, thank you for choosing B&M Flowers.

Posted 7 months ago

“Relative was pleased with the flowers, said the sunflowers were in bud so they should last longer. I ordered them about 9pm and they were delivered around 11am next day, excellent service!”

Helpful Report

Posted 7 months ago

Dear Marilyn, Thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your support and are thrilled to hear about your positive experience with us. We are delighted to know that your relative was pleased with the flowers. It's great to hear that they mentioned the sunflowers were in bud, ensuring that they will last longer. We always strive to provide fresh and long-lasting blooms to our valued customers. Moreover, we are glad that our delivery service met your expectations. Your order, placed around 9pm, was promptly delivered by 11am the next day. We pride ourselves on providing excellent service, and your feedback reassures us that we are on the right track. Thank you once again for choosing B&M Flowers. We look forward to serving you and your loved ones in the future. Warm regards, Tom

Posted 7 months ago

“Lovely flowers, better than photo. Delivered swiftly no nonsense service and great value for money.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to give us a 5-star rating for B&M Flowers. We greatly appreciate your kind words and feedback. We're thrilled to hear that you found our flowers to be lovely and even better than the photo. Delivering swiftly and providing a no-nonsense service is our top priority, so we're glad that we could meet your expectations in that regard. Additionally, offering great value for money is something we strive for, and we're delighted to know that you are satisfied with our pricing. Once again, thank you for choosing B&M Flowers and for sharing your positive experience with us. We look forward to serving you in the future! Best regards, Rosie

Posted 7 months ago

“Get well bouquets Brilliant arrived on time and very fresh”

Helpful Report

Posted 7 months ago

Dear Margaret, thank you so much for your amazing 5-star rating of B&M Flowers! We truly appreciate your support and are thrilled to hear that you were pleased with our services. Once again, thank you for choosing B&M Flowers and for taking the time to share your positive experience. We look forward to serving you again in the future! Warm regards, Katie

Posted 7 months ago

“A fast service with good attention to detail.”

Helpful Report

Posted 7 months ago

Thank you so much for your outstanding 5-star rating! We greatly appreciate your support and positive feedback on B&M Flowers. We are delighted to hear that you experienced a fast service with good attention to detail. It is our goal to provide exceptional customer service and ensure that every detail is just right. Thank you once again for choosing B&M Flowers. We look forward to serving you again soon! Best regards, B&M Flowers Team

Posted 7 months ago

“Easy to order and seem good value for money.”

Helpful Report

Posted 7 months ago

Dear Rachel, Thank you so much for your 5-star rating of B&M Flowers! We are delighted to hear that you had a wonderful experience with us. We are glad to know that you found it easy to place your order, and we strive to provide excellent value for money with our products and services. Once again, thank you for choosing B&M Flowers, and we hope to serve you again in the near future. Best regards, Rosie

Posted 7 months ago

“Sister said it was very pretty and I would use BM flowers again they were delivered the next day and were in good condition”

Helpful Report

Posted 7 months ago

Dear Carol, thank you so much for your glowing 5-star review of B&M Flowers! We greatly appreciate your kind words and are thrilled to hear that your experience with us was fantastic. We are glad to know that the flowers were delivered promptly the next day and arrived in perfect condition. It warms our hearts to hear that your sister found the flowers very pretty. We strive to provide beautiful and fresh arrangements to brighten people's days, and knowing that we succeeded brings us immense joy. We are glad to have exceeded your expectations, and we look forward to serving you again in the future. Thank you once again for choosing B&M Flowers, and we appreciate your support! Warm regards, Ellie

Posted 7 months ago

“Sent to a poorly Auntie who is notoriously picky with these things and she LOVED them! Was absolutely raving over the quality and colours! Thank you so much”

Helpful Report

Posted 7 months ago

Dear Alison, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your feedback and are thrilled to hear that our flowers were able to bring joy to your Auntie. We understand that she can be quite picky, so it means the world to us that she loved them and was raving about the quality and colours. We are truly grateful for your support and hope to serve you again soon. Warm regards, Katie

Posted 7 months ago

“The experience I received was great! I would definitely use BM Flowers again. The flowers were beautiful.”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We greatly appreciate your kind feedback and are thrilled to hear that you had a great experience with us. It's delightful to know that you found the flowers beautiful and that you would definitely choose BM Flowers again. We constantly strive to provide the best quality products and exceptional service to our valued customers, and your satisfaction means the world to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again and creating more beautiful moments with our flowers! Warm regards, B&M Flowers

Posted 7 months ago

“Arrived the next day as stated would highly recommended”

Helpful Report

Posted 7 months ago

Thank you, Dee, for your fantastic 5-star rating of B&M Flowers! We genuinely appreciate your feedback and are delighted to hear that your order arrived promptly the next day, just as we promised. Your recommendation means a lot to us! If you need anything else or have further requests in the future, please don't hesitate to reach out. Thank you once again for choosing B&M Flowers!

Posted 7 months ago

“Prompt delivery, flowers beautifully packaged and included a care leaflet and a packet of flower food. Lilies are fabulous, roses are gorgeous color but look to be going over quickly, which is a shame as only had them 3 days. Still think I would order from B&M Flowers again though as overall am pleased with them.”

Helpful Report

Posted 7 months ago

Dear Carole, thank you so much for your thoughtful 4-star rating of B&M Flowers! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us. We're thrilled to know that our prompt delivery and beautifully packaged flowers, along with the care leaflet and flower food, met your expectations. It's also wonderful to hear that the lilies are fabulous and that you found the roses to be of gorgeous colour. We apologise for any inconvenience caused by the roses going over quickly after just 3 days. We understand your disappointment and assure you that we always strive to provide the freshest and longest-lasting flowers. Nonetheless, we're grateful for your understanding and still pleased that you would consider ordering from us again. Your support means a lot to us, and we look forward to serving you with even better experiences in the future. Thank you once again for choosing B&M Flowers! Warm regards, Rosie

Posted 7 months ago

“Very happy with my order. Had never ordered from the site before but recommend it. Flowers pretty as in advert ,,,recipient very happy.”

Helpful Report

Posted 7 months ago

Dear Erica,Thank you so much for your wonderful 5-star rating of B&M Flowers. We truly appreciate your support and we're thrilled to hear that you had such a positive experience with us. We're glad to have exceeded your expectations even though it was your first time ordering from our site. It brings us immense joy to know that the flowers you received were as beautiful as advertised and that the recipient was very happy. Your recommendation means a lot to us and we're grateful for your trust in our services. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, Tom

Posted 7 months ago

“My niece has been ill and I wanted a quick cheer her up. She was so happy to receive the sunflowers thanks !”

B&M Flowers 5 star review on 5th July 2024

Helpful Report

Posted 7 months ago

Thank you so much for your amazing 5-star rating of B&M Flowers! We truly appreciate your kind words and are delighted to hear that our service brought joy to your niece. We hope that the sunflowers we delivered helped in cheering her up. It warms our hearts to know that we were able to make a positive difference during such a difficult time. Thank you once again for choosing B&M Flowers. We look forward to serving you again in the future!

Posted 7 months ago

“Brilliant thank you.”

Helpful Report

Posted 7 months ago

Thank you so much for awarding B&M Flowers with a 5-star rating! Your feedback means the world to us, and we are absolutely thrilled to know that you had a brilliant experience with our services. We are committed to continuously providing you with exceptional floral arrangements and outstanding customer service. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. Once again, thank you for your generous support and for choosing B&M Flowers for your floral needs. Warmest regards, B&M Flowers

Posted 7 months ago

“My daughter and husband were thrived and I would use B and M again”

Helpful Report

Posted 7 months ago

Dear Mrs Mason, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind words and your support for B&M Flowers. We are delighted to hear that both your daughter and husband were thrilled with our services. It brings us great joy to know that we were able to exceed your expectations and contribute to their special occasion. Please know that it was our pleasure to serve you, and we would be more than happy to assist you with any future floral needs. We value your loyalty and look forward to providing you with the same exceptional service again. Thank you once again for choosing B&M Flowers. We appreciate your feedback and remain at your disposal for any further assistance you may require. Best regards, Rosie

Posted 7 months ago

“Love B&M flowers have had some before and great value and great service. Thankyou so much.”

Helpful Report

Posted 7 months ago

Dear Ben, thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your kind words and continued support. We're delighted to hear that you have had a wonderful experience with us and found great value and outstanding service. Once again, a heartfelt thank you for choosing B&M Flowers. We look forward to serving you again in the future. Best regards, B&M Flowers Team

Posted 7 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews