B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,292 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nicely set out, attractive and easy to use”

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Posted 1 year ago

“They were Beautiful, could there be an option for a small fee to deliver as a bouquet by any chance. But other than that I sent 2 bouquet 💐 1 North East, 1 Kent both bouquets were as perfect as each other. Thank you B & M”

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Posted 1 year ago

“Very good service, delivered with 2 days of order, flowers as picture, my sister loved them”

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Posted 1 year ago

“Would never have thought that B&M would be my go to for flowers, but wouldn't shop anywhere else now! Always perfect. We'll done B&M!”

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Posted 1 year ago

“Always been very happy with all the flowers we and relatives have received from B and M .Such vibrant colours and very long lasting bouquets Highly recommended”

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Posted 1 year ago

“Great my favourite flower shop”

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Posted 1 year ago

“I would definitely recommend as the flowers were reasonably priced with free delivery. They were delivered on time”

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Posted 1 year ago

“Lovely flowers, good value for money and next day delivery.”

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Posted 1 year ago

“Didn't see the flowers so can't really comment”

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Posted 1 year ago

“Prompt and as advertised.”

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Posted 1 year ago

“Website is not well designed for completing more than one order of the same arrangement at the same time.”

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Posted 1 year ago

“Excellent website. Clear and precise information, prices and choice of flowers with various sizes available ie: small, medium or large. Very easy to navigate site. Will certainly use B&M flowers again. So happy I noticed in-store that this service was available.”

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Posted 1 year ago

“Easy to order and brilliant service. My sister in law said the flowers were absolutely beautiful.”

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Posted 1 year ago

“Fab service nice flowers delivered promptly”

B&M Flowers 5 star review on 15th December 2023

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Posted 1 year ago

“Thank you received by my friend so quickly and much appreciated”

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Posted 1 year ago

“Very good delivery and delivery”

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Posted 1 year ago

“Always a great service, fast and efficient.”

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Posted 1 year ago

“Ordered many times from you and people have always told me how nice the flowers are just ordered 3 Rudolph and I’m sure my expectations will be met. Great selection and reasonable prices”

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Posted 1 year ago

“I inputted messages for the message cards when placing 3 orders of flowers. Only 1 out of 3 of the confirmation emails included a message, so I immediately contacted customer service to resolve. They did nothing to help, and even the order with the message acknowledged didn't arrive with the message card! So that's £45 worth of flowers going to the recipients anonymously because of a total failure to include the messages that I inputted when ordering. Absolutely useless. Customer service were just and disappointing and frustrating as the product service. No compensation offered. Will not be ordering again. Go with somewhere more reliable.”

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Posted 1 year ago

“Really reasonable price for beautiful flowers!”

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Posted 1 year ago

B&M Flowers is rated 4.8 based on 10,292 reviews