B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was recommended B&M flowers by a friend and I am glad I listened. I ordered tbe flowers on Monfya night (around 10pm) and they arrived on Wed morning around 10am. My mother absolutely loved them.”

Helpful Report

Posted 6 months ago

Hello Mrs Nutton, Thank you for sharing your experience! We’re delighted to hear that your mother loved the flowers and that our service met your expectations. It’s wonderful to know that our recommendation from a friend worked out so well. If you need anything else or have future floral needs, we’re here to help! Best regards, Tom

Posted 6 months ago

“A good website with clear pictures and information.”

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Posted 6 months ago

Hello Marie, Thank you for your feedback! We’re glad to hear that you found our website user-friendly with clear pictures and information. We appreciate your support and look forward to assisting you with any future needs! Best regards, Rosie

Posted 6 months ago

“Very Easy to order”

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Posted 6 months ago

Hi Abhilash, Thank you for your feedback! We’re pleased to hear that you found the ordering process very easy. Your satisfaction is important to us, and we appreciate your support. If you need any further assistance, we’re here to help! Best regards, Tom

Posted 6 months ago

“Worked well, easy to use, flowers were appreciated”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We’re glad to hear that the process worked well and was easy to use. It’s wonderful to know that the flowers were appreciated. If you need any further assistance or have future needs, we’re here to help! Best regards, B&M Flowers

Posted 6 months ago

“Love sending flowers via B&M Flowers. Great way yo let people know you are thinking of them”

Helpful Report

Posted 6 months ago

Hello Gaynor, Thank you for your kind words! We’re thrilled to hear that you love using B&M Flowers to send your thoughtful messages. It’s our pleasure to help you connect with your loved ones. If you have any future needs, we’re here to assist! Best regards, Rosie

Posted 6 months ago

“Bought for my mum has she looking after my grandad and with him having dementia she doesn't get a break from caring”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience. We’re glad to hear that the flowers brought some joy to your mum during a challenging time. It’s wonderful to know that we could help brighten her day. If there’s anything else we can do to assist, please don’t hesitate to reach out. Best regards, Tom

Posted 6 months ago

“Website could be a little easier when trying to log in I had to go through it several times before it accepted my details”

Helpful Report

Posted 6 months ago

Hello Karen, Thank you for your feedback. We’re sorry to hear you had trouble logging in and that the process was frustrating. We appreciate your patience and will be looking into ways to improve the login experience on our website. Your input helps us make the necessary changes, and we hope your next visit will be smoother. If you have any other suggestions or need further assistance, please don’t hesitate to reach out. Thanks again for sharing your thoughts!

Posted 6 months ago

“Very pleased with flower arrangement. My grandaughter loved them.”

Helpful Report

Posted 6 months ago

Dear Jean, thank you so much for choosing B&M Flowers and taking the time to leave us a positive 4-star rating! We truly appreciate your support.

Posted 6 months ago

“Love that your selling flowers now Love the site easy to navigate and reasonably priced”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.

Posted 6 months ago

“We ordered these flowers for a customer and they were delighted with them :) We would definitely order from here again.”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.

Posted 6 months ago

“Sent as a gift and stems had to be trimmed quite a bit as they were very long especially on the greens. Flowers were tight bulbs but have opened up nicely now. Quick free delivery”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 4-star rating of B&M Flowers! We truly appreciate your feedback and are delighted to hear that you were satisfied with your recent purchase. We're glad that our flowers were able to open up beautifully after the stems were trimmed. Our team always strives to provide top-quality products, so it's fantastic to know that you were pleased with the result. Also, we're thrilled to hear that our quick and free delivery service added convenience to your experience. Once again, thank you for choosing B&M Flowers. We value your patronage and look forward to serving you again in the future. Best regards, B&M Flowers Customer Support

Posted 6 months ago

“Delivered on time. Alstroemerias were fantastic.”

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Posted 6 months ago

Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.

Posted 6 months ago

“My friend loved her card & biscuits etc. Nice change to flowers.”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.

Posted 6 months ago

“Good quality at affordable prices”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.

Posted 6 months ago

“Very good although..flowers .price ..service .”

Helpful Report

Posted 6 months ago

Dear Pat, thank you for taking the time to give B&M Flowers a 4-star rating. We truly appreciate your support and are glad to hear that you had a very good experience with us. Your feedback regarding the flowers, price, and service is greatly appreciated. We aim to continuously improve and exceed our customer's expectations. Please don't hesitate to reach out if there's anything else we can assist you with. Thank you again for choosing B&M Flowers! Best regards, Rosie

Posted 6 months ago

“Excellent service and prices. My friend who I sent the flowers to said they were lovely.”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.

Posted 6 months ago

“Easy to use website. Lovely selection of flowers. Can upgrade to larger bouquets. Recipients pleased with the flowers. Very good value for money.”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.

Posted 6 months ago

“The recipient was very happy with the flowers. Just a pity that Royal Mail messed up the delivery, and the flowers arrived a day late”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.

Posted 6 months ago

“I am requesting if the recipient can be called during the delivery time as she can plan to receive it please”

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Posted 6 months ago

Thank you so much for your generous 4-star rating of B&M Flowers! We appreciate the time you took to share your positive experience with us. Unfortunately, we are unable to pass on specific delivery instructions. I do apologise.

Posted 6 months ago

“Flowers were beautiful and delivered quickly. Would definately use again”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.

Posted 6 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews