Bluefin Fitness Reviews

Name: Bluefin Fitness
Address: Keelham Farm, ,, Keelham Farm, ,, United Kingdom
Rating: 4.35

4.4 Rating 2,419 Reviews

84 %

of reviewers recommend Bluefin Fitness

4.4

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat

About Bluefin Fitness:

Bluefin Fitness was established in 2013 in West Yorkshire. From humble beginnings, Bluefin has grown from a passion for health and fitness in the UK to a worldwide retailer of fitness equipment. We are committed to providing quality, innovation, and outstanding customer service.

Our Product Range:
We offer a wide and diverse range of fitness equipment to suit everybody, whether you’re just getting into the fitness game or looking for that next upgrade to your home gym. We offer a wide range of products. Our most popular product, Vibration Plates which enhances all workout routines and is the perfect size if you don’t have the room for a fully equipped home gym.

If you turned your garage into a gym over Lockdown and have a bit more room, the Blade 2.0 with a smooth drive belt, magnetic resistance braking, and 8 levels of tension control will feel right at home in your new setup. Running more your thing? We have our kick 2.0 treadmill with a max speed of 12km or something a little more compact our Task 2.0 which will fit under your new home office desk.

After a workout, we all struggle with muscle pains and the DRUMM T-1 massage gun is the perfect remedy to relieve all muscle tension, this little device has 7 unique attachments and can be stored in the top draw!

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States.

Why Bluefin Fitness?
Every purchase comes with a 1-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a trusted Globally brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Bluefin Fitness 5 star review on 29th July 2021

Anonymous

Anonymous // 01/01/2019

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“Very much pleased with our spinning bike and a fast service well done to all involved from getting it from your shop to me . Thanks Michael.”

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Posted 4 years ago

Hi There, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers.

Posted 4 years ago

“Excellent service and very happy with my purchase.”

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Posted 4 years ago

Hi Sarah, The team here at Bluefin are thrilled to receive such great rating, thank you for your kind words

Posted 4 years ago

“Purchased the Studio Bike Tour SP. It’s a great looking ‘quiet’ bike with the added bonus of arm rests. I love this feature! The customer service was excellent and I wouldn’t hesitate to buy off Bluefin again. Would recommend Jules”

Bluefin Fitness 5 star review on 15th November 2020

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Posted 4 years ago

Hi Julie, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Posted 4 years ago

“Bike turned up and ti box was in terrible condition and the bike was badly dinted. The customer services are slow and frustrating to deal with. I am sending the bike back and purchasing an alternative brand from an alternative company.”

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Posted 4 years ago

Hi Mark, deepest apologies for the condition the item arrived in - this has been noted and we will be taking all feedback to the product development team so the packaging can be improved. I can see that the support team have responded each time to you within the 24 hour response SLA they have, so apologies if those emails didn't reach you. I can see this has now been booked in for return and that a scheduled collection has been made for you. Should you need anything else, please respond to your email thread with our team, and they'll be more than happy to help. Regards Ella

Posted 4 years ago

“Dies ist ein sehr gutes Gerät”

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Posted 4 years ago

Hallo Sabine, das Team hier bei Bluefin freut sich sehr über diese großartige Bewertung. Vielen Dank für Ihre freundlichen Worte

Posted 4 years ago

“Bluefin 3D vibration plate arrived well packaged. Easy order and fast shipping. Black Friday deal of £100 off was a bonus too! Have used for 10 mins per day for a week and can definitely feel like I’ve been working the muscles that Treadmill running doesn’t. M/c is very quiet, and has good Bluetooth speakers. Happy!”

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Posted 4 years ago

Hi Sylvia, Wow! I’m so blown away by your review. It made our day here at Bluefin - thank you.

Posted 4 years ago

“Alles perfect alleen display scherm beetje beschadigd en de rest ben ik zeer tevreden”

Bluefin Fitness 5 star review on 14th November 2020

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Posted 4 years ago

Hi There, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime if you need any assistance on support@bluefintrading.co.uk.

Posted 4 years ago

“Strong machine, easy to assemble, incomplete instructions about Bluetooth connection, non magnetic brakes”

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Posted 4 years ago

Hi Antonio, Thank you for the wonderful 4 star review and for taking the time to share your feedback with us.

Posted 4 years ago

“J’ai reçu le tapis cassé dans un colis cabossé et le sav injoignable pour avoir remboursement ou recevoir rapidement un tapis en état de marche ! Inadmissible vu le prix du tapis de course !”

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Posted 4 years ago

Bonjour, nous sommes désolés pour les dommages causés à votre article - nous travaillons à l'amélioration de l'emballage pour nous assurer que ce genre de chose ne se produira pas à l'avenir. Je vois que nous sommes en train d'organiser le retour pour vous et que nous pouvons vous rembourser ou vous remplacer sans problème. Cordialement Ella

Posted 4 years ago

“schnelle Lieferung, toller Artikel bin sehr zufrieden!”

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Posted 4 years ago

Hallo Karl, vielen Dank, dass Sie eine so schöne Bewertung abgegeben haben.

Posted 4 years ago

“Been asked for a review and still haven’t received any goods? Can’t even give me correct tracking number, really?”

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Posted 4 years ago

Hi Tracey - very sorry about that. We automatically send out review requests to all customers a certain amount of time after their order, so I'm sorry you didn't get your order on time. I can see the item has now been delivered successfully, so should you need our assistance for anything, please let our support team know so they can help :) Regards Ella

Posted 4 years ago

“I bought a platform at the price of € 199.00 very quickly because it was written that the offer expired after a few minutes, instead this FALSE notice was renewed every day. I immediately wrote to the assistance to inform that I had not received the email with the welcome discount to use on the first purchase, but I could not wait for their response because the FALSE announcement said that the price at € 199.00 would expire after a while. So I bought without the welcome discount and the assistance didn't want to do it the next day. I find this company not very honest, because it is FALSE that the price at € 199.00 ended shortly after: at every midnight it was renewed for several days. For me this company is not serious. I did not return the platform so as not to lose the shipping money and because I no longer trust these people and they could with some excuse not give me back the money. I will never buy anything from them again. They are not honest.”

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Posted 4 years ago

Hi there, we keep a very close eye out on our deals and stock which is the reason for the offer being renewed. The team look out to ensure we haven't oversold and will renew the deal if it's still popular and we have enough stock to be able to offer it. I can assure you we are fully honest and our support team are always more than happy to help you with any request or query you may have. We would never deny the customer their legal right to a refund so if you wish to do so and it aligns with the terms and conditions, the support team can action this for you. Regards Ella

Posted 4 years ago

“Awful customer service. Would give 0 stars if I could. The products are great but if you have a faulty item which we have had twice, then the customer service is awful! It takes them ages to reply and then when you reply the process starts again! So far I'm at two weeks and still have a faulty item sat in my lounge awaiting a return!! This isn't just because of COVID as we bought a product from them a year ago and had the same issue! I will not be buying anymore bluefin products because of this, its not worth the hassle when something turns up faulty or you want to return an item!”

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Posted 4 years ago

Hey there - so sorry to see you had a bad experience, this is never what we wish for any of our customers. From our system, it appears that we replied within our 24 hour response time for each of your messages but I am so sorry if there was a delay in them being delivered to you. I can see that the refund has been actioned for you now, and I am so sorry to see you will not be a returning customer. If we can do anything to change your mind or if you'd like to feedback in more detail, please email the support team, marking the email FAO Manager so this can be picked up for you. Regards Ella

Posted 4 years ago

“Early days but it seems good”

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Posted 4 years ago

Hi Susan, I can’t thank you enough for your kind review and 5 star rating of Bluefin Fitness.

Posted 4 years ago

“Ich habe von Ihnen bisher 3 Geräte gekauft und zwar die 4D Vibrationsplatte und 2 Drumm Massagepistolen. Die Vibrationsplatte und Massagepistole funktionieren zur vollsten Zufriedenheit. Deshalb habe ich jetzt auch eine 2. Massagepistole bestellt als Geburtstagsgeschenk für eine Verwandte. Auch die Lieferung hat immer super funktioniert, trotz Covid19.”

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Posted 4 years ago

Hallo Peter, Wow! Ich bin so begeistert von Ihrer Bewertung. Es war unser Tag hier bei Bluefin - danke.

Posted 4 years ago

“Genial, todo correcto, entrega, producto, estoy encantado, gracias”

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Posted 4 years ago

Hola Pedro, gracias por esta opinión 5 estrellas!

Posted 4 years ago

“Good quality good price, but the noise level is normal I wouldn’t call it quiet”

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Posted 4 years ago

Hi Khosro Thank you for leaving a 4 star review and we appreciate your feedback.

Posted 4 years ago

“So far so good. I've only had it for a few days but am happy so far. It's built quite sturdy and I haven't had any issues with it. It arrived quickly and in good shape.”

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Posted 4 years ago

Hi Diana, The team here at Bluefin are thrilled to receive such great rating, thank you for your kind words

Posted 4 years ago

“Ich habe mich sehr über die schnelle und unkomplizierte Abwicklung von Bestellung bis zur Lieferung gefreut. Im Großen und Ganzen bin ich sehr zufrieden und freue mich über das Gerät und die Trainingsmöglichkeiten. Darf ich die Gelegenheit nutzen und Verbesserungsideen weitergeben? 1. Der START/STOP Kontakt sollte an einer anderen Stelle im Display sein, da man bei sitzenden Übungen gerne ausschaltet mit dem Po. 2. Man kann die 10 min Zeiteinstellung nicht pausieren, um z.B. ein Gewicht oder ein anderes Zubehör zu den Übungen hinzuzunehmen. es geht nur Stop und Neustart mit 10 min. 3. Man kann innerhalb der 10min Zeiteinstellung den Modus nicht wechseln. 4. Ein kurzes akustisches Signal alle 30-60 Sekunden wäre eine tolle Unterstützung bei den Übungen. 5. ein Youtube Channel mit Trainingsvideos wäre super und sehr professionell. Danke!”

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Posted 4 years ago

Hallo Angelika, vielen Dank, dass Sie uns eine Chance gegeben haben, und noch mehr, dass Sie uns diese Bewertung hinterlassen haben. Als kleines Unternehmen sind Bewertungen wie diese sehr wichtig!

Posted 4 years ago

“Excellent seller super fast delivery. Ordered Saturday received on Tuesday. Love my Vibration Pkete Pro... Perfect thank you”

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Posted 4 years ago

Hi Tanitia, Thank you again for sharing such a positive experience. It means the world to us.

Posted 4 years ago

Bluefin Fitness is rated 4.4 based on 2,419 reviews