Bluefin Fitness Reviews

Name: Bluefin Fitness
Address: Keelham Farm, ,, Keelham Farm, ,, United Kingdom
Rating: 4.35

4.4 Rating 2,419 Reviews

84 %

of reviewers recommend Bluefin Fitness

4.4

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat

About Bluefin Fitness:

Bluefin Fitness was established in 2013 in West Yorkshire. From humble beginnings, Bluefin has grown from a passion for health and fitness in the UK to a worldwide retailer of fitness equipment. We are committed to providing quality, innovation, and outstanding customer service.

Our Product Range:
We offer a wide and diverse range of fitness equipment to suit everybody, whether you’re just getting into the fitness game or looking for that next upgrade to your home gym. We offer a wide range of products. Our most popular product, Vibration Plates which enhances all workout routines and is the perfect size if you don’t have the room for a fully equipped home gym.

If you turned your garage into a gym over Lockdown and have a bit more room, the Blade 2.0 with a smooth drive belt, magnetic resistance braking, and 8 levels of tension control will feel right at home in your new setup. Running more your thing? We have our kick 2.0 treadmill with a max speed of 12km or something a little more compact our Task 2.0 which will fit under your new home office desk.

After a workout, we all struggle with muscle pains and the DRUMM T-1 massage gun is the perfect remedy to relieve all muscle tension, this little device has 7 unique attachments and can be stored in the top draw!

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States.

Why Bluefin Fitness?
Every purchase comes with a 1-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a trusted Globally brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Bluefin Fitness 5 star review on 29th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, I had ordered one bluefin Fitness, but got two. It does not matter. My daughter wonted to have the second one. I haven’t tried yet, but soon. I will tell you afterwards. Greetings Eira Jaatinen Köln”

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Posted 4 years ago

Hi There, The team here at Bluefin are thrilled to receive such great rating, thank you for your kind words

Posted 4 years ago

“Die Lieferung ging sehr schnell. Der Grund für die schlechte Bewertung ist, dass man eigentlich gar nicht prüfen kann, ob einem das Gerät zusagt oder überhaupt funktioniert. Zitat :"... akzeptieren wir alle nicht verwendeten Artikel nur für eine vollständige Rückerstattung innerhalb von 30 Tagen. Bitte beachten Sie, dass der Artikel unbenutzt, versiegelt und in der Originalverpackung sein muss, alle Artikel werden bei der Ankunft überprüft". Sehr schade Daher bestelle ich das Teil woanders, um es überhaupt testen zu können.”

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Posted 4 years ago

Hallo, danke für das Feedback. Wenn Sie sich bezüglich der Funktionalität des Geräts nicht sicher sind, können Sie sich jederzeit an unser Support-Team wenden, das Ihnen weiterhelfen kann. Grüße Ella

Posted 4 years ago

“In the event of having to return product, contact is only through emails. Very frustrating. Bad customer service. Same questions are asked multiple times, and still nothing sorted. Product was faulty and unsuitable. Getting nowhere with having it taken back. Wasted my time and caused so much stress. Wouldn't buy from this company ever again.”

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Posted 4 years ago

Hi there, sorry to read about your experience with us. I can see we requested to know if the item was in its original packaging twice as the first response from you didn't state this - it's crucial we know this for the collections so they're not refused by the courier for incorrect dimensions that's all :) From the system, it shows your item was successfully returned to us and the refund has been issued. If we can, in any way, change your view of Bluefin, please reach out via email and title it FAO Manager so this can be picked up promptly. Regards Ella

Posted 4 years ago

“Schnelle Lieferung, sehr gutes vor allem leises Gerät.”

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Posted 4 years ago

Hallo Rainer Vielen Dank für die wundervolle Bewertung und dafür, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Unsere Priorität ist der Kundenservice und wir sind begeistert, dass wir diese Marke erreicht haben! Freundliche Leute wie Sie machen unsere Arbeit zum Vergnügen.

Posted 4 years ago

“Die Bestellung und der Versand ging super. Das Zusammenbauen des Gerätes wäre einfcaher, wenn auch alle Unterlegscheiben dabei gewesen wäre. Auch ein vorgesehenes Gewinde war nicht eingeschlagen. Ein Rücksendung ist mit zu mühsam. Zur Bedienung: Das ist überhaupt nicht selbst erklärend, insbesondere die eingespeicherten Programme erschließen sich mir nicht. Denn die dann auszuführenden Übungen sind nicht aufgeführt. Im manuellen Gebrauch ist das Gerät sehr gut, vor allen Dingen ist der Motor extrem leise.”

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Posted 4 years ago

Hallo, tut mir leid wegen der Probleme, die Sie hatten. Ich kann aus unserem System ersehen, dass Sie gerade dabei sind, den Artikel zurückzusenden, und dies wird für Sie entsprechend behandelt. Sollten wir Ihnen noch weiterhelfen können, teilen Sie dies bitte unserem Support-Team mit. Grüße Ella

Posted 4 years ago

“Die Ware und die Lieferung ist OK, aber ich vermisse den Rechnungsbeleg, und die Garantieunterlagen.”

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Posted 4 years ago

Hallo, wir können Ihre Rechnung bereitstellen, wenn Sie eine E-Mail an unser Support-Team senden. Ihre Garantie wird automatisch in unserem System registriert, wenn der Artikel geliefert wird, sodass Sie sich nicht um Papierkram kümmern müssen. Grüße Ella

Posted 4 years ago

“hat tadellos geklappt ! Herzlichen Dank Karl Steiner”

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Posted 4 years ago

Hallo Karl, nochmals vielen Dank für diese positive Erfahrung. Es bedeutet uns die Welt

Posted 4 years ago

“Fast delivery. Used for 1 week during lockdown and feel great. Suffered before the purchase and now I don’t feel fatigue with my legs and feet.”

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Posted 4 years ago

Hi David, Thank you for leaving such a nice review.

Posted 4 years ago

“Parfait, c'est tout simplement parfait. Livraison rapide et appareil conforme aux attentes.”

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Posted 4 years ago

Bonjour Pascal, Merci beaucoup pour cet avis 5 étoiles!

Posted 4 years ago

“fast delivery, problem-free processing - to be recommended without hesitation”

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Posted 4 years ago

Hi There, Thank you for sharing such a great review. It means the world to us.

Posted 4 years ago

“Super. Très bon article. Expedition rapide. Très bon suivi client. Merci”

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Posted 4 years ago

Bonjour Tamara, Merci beaucoup pour cet avis 5 étoiles. Nous apprécions vraiment que vous soyez un client et que vous aidiez à partager le mot sur nous. Nous sommes là pour vous à tout moment

Posted 4 years ago

“Instructions supplied were contradictory re number of washers to use - I supplied the missing 8 myself - Bluefin maintain that these were not necessary and apologised - Instructions did not mention connecting the sensor wires in the upper handles to console - Bluefin said they would update - In summary the machine does what is says, albeit with some shaking to the structure which is to be expected as it is not a 'sturdy' gym type machine - But these would be far more expensive”

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Posted 4 years ago

Hi there, thank you for your feedback. I will be taking this to the product development team but I do know, as you mentioned, this is in the works for being updated anyway :) Regards Ella

Posted 4 years ago

“Verry happy”

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Posted 4 years ago

Hi Laetitia, Thank you for sharing such a positive experience. It means the world to us.

Posted 4 years ago

“Fairer Preis (noch ohne Zoll bis Ende 2020), schnelle Lieferung aus UK, sehr gute Verpackung, einfache Handhabung, leise Geräusche, extrem angenehm und kaum mehr aus meinem Alltag wegzudenken. Meinem Rücken tut das Gerät extrem gut, im Krankenhaus sollte ich für eine 5-Min-Behandlung 7 Euro zahlen (Sept. 2020). Die deutschen Übersetzungen der Anleitungen sind teilweise schlecht zu verstehen, aber online findet man viele Anleitungen, wenn man via "Vibrationsplatte" sucht.”

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Posted 4 years ago

Hallo , nochmals vielen Dank für diese positive Erfahrung. Es bedeutet uns die Welt.

Posted 4 years ago

“Alles top ,super schnelle Lieferung”

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Posted 4 years ago

Hallo Stefanie, nochmals vielen Dank für diese positive Erfahrung. Es bedeutet uns die Welt.

Posted 4 years ago

“Product working great. Couple of things that could be improved : - Contacted support regarding delivery details to give my phone numberand was ignored (had an automatic reply) - Product came with some damage - it looks like paint scratched only. It works fine, but I really can't say if I got a refurb unit while paying for new, or if it just came out of factory damaged - Hopefuly it will be fine.”

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Posted 4 years ago

Hi Pascal, Thank you for taking the time to share your feedback with us. Our priority is customer service if you would like to contact us regarding this please do do on support@bluefintrading.co.uk and we would be happy to help :)

Posted 4 years ago

“I love my bluefin cross trainer , great value for the money I paid for it.”

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Posted 4 years ago

Hi Geraldine, Thank you again for sharing such a positive experience. It means the world to us.

Posted 4 years ago

“Todo bien, cuando contacte por una pieza respondieron enseguida”

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Posted 4 years ago

Hola, Gracias por la maravillosa reseña y por tomarse el tiempo para compartir sus comentarios con nosotros. Nuestra prioridad es el servicio al cliente y estamos encantados de haber alcanzado esa marca. Gente amable como usted hace que nuestro trabajo sea un placer.

Posted 4 years ago

“We ordered a Kick 2.5 treadmill on 24/7/20 and it arrived 27/7/20 we were pleased with the spec and price and looked forward to running our little legs off! - Didn't happen. 17/08/20 after some email complaints (I'll always be wary of a company with no phone contact now) it was deemed the main PCB was faulty and I was sent a replacement for me to change. This rectified the issues we had although it was still displaying a fault code. Less than 100K in the base board broke! Bluefin were quick to agree to a return and a refund but that is where I came up against poor customer service. 29 entries on the support page, 31 emails, 10 messages on the Facebook messenger, 1 comment the Facebook page and 3 failed collection dates later the treadmill was collected from me. The refund though was put through on the day of collection. I'll leave you to judge my satisfaction. We paid £200 more and have a treadmill with 15"TFT screen and wireless enabled so we can watch Netflix etc while we run. Really happy now!”

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Posted 4 years ago

Hi Martin, I'm so sorry for the issues with your item. Just to note, our phone lines are back on now, it's just that at the time we were coming off the back of a very long period of increased email queries and had turned off the phones to keep up with email demand. We take each point you have made on board, and will utilise this to improve our product and service going forward. We are so very sorry for the QC issues and the failed collections when trying to get this back for you. I am pleased to see the refund was actioned quickly, but I am sad to see it had to get to this stage. We will continue to learn from our mistakes and work on improvements for our customers. Regards Ella

Posted 4 years ago

“Livraison rapide Appareil pas encore testé Traduction du manuel en français à améliorer Le régime alimentaire proposé est extrêmement contraignant et désiquilibré.. j’espère que l’appareil est efficace sans devoir mourir de faim”

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Posted 4 years ago

Salut, je suis ravi de voir que l'article est arrivé rapidement avec vous. Nous cherchons à améliorer notre guide de nutrition pour 2021 et nous avons de nouveaux traducteurs / améliorés pour nous assurer qu'ils sont à jour. Si vous avez besoin de quelque chose en attendant, veuillez contacter notre équipe d'assistance afin qu'elle puisse vous aider. Cordialement Ella

Posted 4 years ago

Bluefin Fitness is rated 4.4 based on 2,419 reviews