Bluefin Fitness Reviews

Name: Bluefin Fitness
Address: Keelham Farm, ,, Keelham Farm, ,, United Kingdom
Rating: 4.35

4.4 Rating 2,419 Reviews

84 %

of reviewers recommend Bluefin Fitness

4.4

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat

About Bluefin Fitness:

Bluefin Fitness was established in 2013 in West Yorkshire. From humble beginnings, Bluefin has grown from a passion for health and fitness in the UK to a worldwide retailer of fitness equipment. We are committed to providing quality, innovation, and outstanding customer service.

Our Product Range:
We offer a wide and diverse range of fitness equipment to suit everybody, whether you’re just getting into the fitness game or looking for that next upgrade to your home gym. We offer a wide range of products. Our most popular product, Vibration Plates which enhances all workout routines and is the perfect size if you don’t have the room for a fully equipped home gym.

If you turned your garage into a gym over Lockdown and have a bit more room, the Blade 2.0 with a smooth drive belt, magnetic resistance braking, and 8 levels of tension control will feel right at home in your new setup. Running more your thing? We have our kick 2.0 treadmill with a max speed of 12km or something a little more compact our Task 2.0 which will fit under your new home office desk.

After a workout, we all struggle with muscle pains and the DRUMM T-1 massage gun is the perfect remedy to relieve all muscle tension, this little device has 7 unique attachments and can be stored in the top draw!

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States.

Why Bluefin Fitness?
Every purchase comes with a 1-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a trusted Globally brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Bluefin Fitness 5 star review on 29th July 2021

Anonymous

Anonymous // 01/01/2019

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“Very sturdy piece of equipment, the wife loves it.”

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Posted 3 years ago

“Great value product which my wife has now used for a few weeks. Would thoroughly recommend it if you are looking for this type of exercise machine.”

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Posted 3 years ago

“Great purchase and well packaged, it's pretty quiet when running and I love it I find this a great way of exercise and you don't need to do much. I would definitely recommend it.”

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Posted 3 years ago

“Bought for the wife, decent quality & works very well”

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Posted 3 years ago

“I love this machine. Would recommend it to anyone, easy to use but feel so good after each session.”

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Posted 3 years ago

“well pleased with this piece of equipment and seems to be very well made only using once each day for the past fortnight and already I am feeling the benefits recommend it”

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Posted 3 years ago

“I love this - I use it at least 3 times a week. Not sure if it has done anything for my fitness or shape but I feel like I am doing something :)”

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Posted 3 years ago

“its what it says, using it daily and feeling the benefit already. its well worth the money and i dont need to go out, Have a knee injury and it appears to be helping with my this. A item that deserves 5 stars.”

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Posted 3 years ago

“Good for toning and getting into shape.”

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Posted 3 years ago

“Arrived with the box not intact looked like it’s been opened and returned then sent to the next customer. Assembly was not hard but it’s noisy when in use it makes this creaking sound and doesn’t feel sturdy enough. For me it’s not worth the price I paid for it. I am so disappointed and it’s only been a week I’ve been using it.”

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Posted 3 years ago

Hi Mylene, First and foremost thank you for the taking the time to provide us with your feedback and we are extremely sorry to hear of the issues you have had with your purchase. Rest assured we take all feedback seriously and would love to help resolve this issue. I have taken the liberty and sent you an email regarding this. If you can reply to it we would love to turn this into a more positive experience. Kindest regards, Bluefin Customer Care Team

Posted 3 years ago

“Terrible. AVOID. Order 266400. I paid 699 Euros for my Curve on 22 Jan 2021. It was delivered in France on 7 April, in destroyed packaging, with parts missing and broken (see photo). I asked for a refund Bluefin refused as I was "outside the one month refund period". I explained this was their fault as their delivery had taken 2 1/2 months. They agreed to give me a refund when I returned the broken curve. I returned the broken curve by UPS, using Bluefin's labels on 06 May.Despite my repeated request for my 699 Euros refund, Bluefin don't reply. I suppose I'll have to take legal action. ”

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Posted 3 years ago

Hi Nicholas, Thank you for taking the time provide us with this feedback of your experience, rest assured all feedback is taken onboard to help us improve our services. Having looked into this, I can see that your refund has been processed. We strive to provide all our customers with the best experiences and it is highly unfortunate that we have not been able to live up to the high expectations we have. This matter will be reviewed further by our management team as this has been escalated. Should you wish to discuss this matter further please reach out to us on support@bluefintrading.co.uk and we will do all we can to improve on this feedback. Kind regards Bluefin Customer Care Team

Posted 3 years ago

“I bought an elliptical equipment from yourselves on the 11th of July and till date. No deliveries. Thankfully it was my credit card that had been used so the bank will be coming after you themselves”

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Posted 3 years ago

Hi Olufunto, Please accept our sincerest apology for the inconvenience this has caused and thank you for taking the time to provide us with the feedback. We can assure you we are committed to ensuring that any issues with a purchase are resolved swiftly and efficiently. Occasionally this does require some investigation and unfortunately this requires time. We have taken the liberty of reaching out to you on this matter to confirm the resolution. Should you wish to discuss this matter further please reply to the email as we would love to hear how we can improve upon your feedback. Kindest regards Bluefin Customer Care Team

Posted 3 years ago

“I ordered a vibration plate they sent reconditioned plate this had to go back because I ordered a new plate. Second attempt they still sent a reconditioned plate even the address where it was sent before was cut of the box. Communication is every 48 to 72 hours so it can take upto two to sort anything out. Can not recommend this company the plate is very good. But if you have problem it can take forever to sort out my order was placed end of June 1st August tomorrow still not sorted.”

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Posted 3 years ago

Hi David, Thanks for your feedback. Unfortunately on this occasion it appears from what you are saying we have not met either your or our high expectations. Rest assured all feed back is taken seriously and we implement changes to ensure that we continue to grow as a retailer. We here at Bluefin always strive to deliver the best of experiences for each and everyone of our customers. Occasionally it is not always the case that we meet our high expectations, yet we will always look to address any situation or concern and resolve plus improve what should be a seamless experience for all of our customers. Kind regards Bluefin Customer Care Team

Posted 3 years ago

“A bumpy start with box damage and parts missing, but a big thank you to Bluefin customer service for quick action in saving the day. Assembly was easy and quality components all round, my wife is very chuffed. Thank you Bluefin.”

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Posted 3 years ago

Hi William, Thank you from all of us here at Bluefin for the fantastic feedback of your experience. We will always ensure that your experience with us is a great one and have a wonderful team working tirelessly in the background to make this possible. Welcome to the Bluefin family. Best regards Bluefin

Posted 3 years ago

“Were gut wenn Mann eine versandmitteilung erhalten würde, damit man sieht wo das Paket ist”

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Posted 3 years ago

Hi Anton, Vielen Dank, dass Sie sich die Zeit genommen haben, uns ein Feedback zu Ihren Erfahrungen zu geben. Es tut uns leid zu hören, dass Sie keine Tracking-Benachrichtigung erhalten haben. Es ist ein automatisierter Prozess, daher bin ich mir nicht sicher, warum Sie dies nicht erhalten haben, aber ich habe dies bei dem zuständigen Team zur Prüfung angesprochen. Seien Sie versichert, dass alle Rückmeldungen ernst genommen und umgesetzt werden, um sicherzustellen, dass wir allen unseren Kunden den bestmöglichen Service bieten. Mit freundlichen Grüßen Bluefin-Kundenbetreuungsteam

Posted 3 years ago

“I havent recieve my purchase yet”

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Posted 3 years ago

Hi Joanna, We are extremely sorry to hear of the issue with your delivery and thank you for the feedback. Having looked into this I can see that the item was scanned as delivered on the 25/07 to the provided address. If there is any issues with this please let us know and we will ensure we do all we can to rectify this for you. Kindest regards Bluefin Customer Care Team

Posted 3 years ago

“Schnelle Lieferung. Gut Verpackt. Die Massagefunktion finde ich am besten.”

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Posted 3 years ago

Hi, Wir sind sehr dankbar für Ihr Feedback und freuen uns zu hören, dass Sie mit Ihrem Kauf zufrieden sind. Wir wünschen Ihnen viel Freude mit Ihrem Artikel und heißen Sie in der Bluefin-Familie willkommen. Mit freundlichen Grüßen Bluefin-Kundenbetreuungsteam

Posted 3 years ago

“Still I've not received the parcel.”

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Posted 3 years ago

Hi Dharmesh, We are extremely sorry to hear of the issue with your delivery and thank you for the feedback. Having looked into this I can see that the item was scanned as delivered on the 28 Jul 2021 to the provided address. If there is any issues with this please let us know and we will ensure we do all we can to rectify this for you. Kindest regards Bluefin Customer Care Team

Posted 3 years ago

“I am a beginner and it's easy to do have to take breaks so I do several in the day. Very good machinery”

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Posted 3 years ago

Hi, Thank you so much for taking the time to provide us with a fantastic review. We take great pride in ensuring that we provide the best experience to all our customers! Hope you enjoy your product and welcome to the Bluefin family! Best wishes, Bluefin customer care team.

Posted 3 years ago

“I am yet to receive my purchase. I emailed the company to seek advice and support and I received an automated email to say COVID may be causing delays and to wait for an email. I am concerned my package may be lost as it has been a lot longer than it should, even with possible delays.”

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Posted 3 years ago

Bluefin Fitness is rated 4.4 based on 2,419 reviews