Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable
Rating: 3.94

3.9 Rating 236 Reviews

72 %

of reviewers recommend Blakely Clothing

3.9

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

help@blakelyclothing.com

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Blakely Clothing 5 star review on 17th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love it. Very comfy”

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Posted 2 weeks ago

“First time buying Blakely products and I am very pleased with my purchase maybe go a smaller size in the hoodie”

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Posted 2 weeks ago

“Great quality”

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Posted 2 weeks ago

“Excellent will definitely be ordering again”

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Posted 2 weeks ago

“SCAME COMPANY! Steals your money”

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Posted 1 month ago

“Jumpers are lovely! Don't buy their leggings! No elastic, constantly slipping down! Waste of €40”

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Posted 1 month ago

“The black fabric is a dust magnet. I can’t even get everything off with a lint roller. I have different brands and my Blakely legging is simply the worst in terms of “upkeep”. I hate that it does not have a phone pocket. The fabric feels rather thin. There’s no elastic, only the elastic fabric of which the leggings are made, so I constantly have to pull it up. Nice lounge pants..”

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Posted 1 month ago

“Ordered for xmas never got delivered , said lost in post when inquired! Replacement sent but wasn’t suitable .. Sent back for refund , Loads of emails about my order processing refund but as of 2 weeks now nothing , Customer services a sham!! Never ever shopping 🛍️ with them again ! Just want my cash back Blakely please😡🤬”

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Posted 1 month ago

“Order 2 time's already, they are so beautiful, comfortable, soft, perfect 👌 😍 Fast delivery, no problem,love 💝”

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Posted 1 month ago

“Awful company. Their returns portal was down for several days making it impossible to return items. Finally worked & placed return. Now they’re refusing to refund my money as item was received 1 day after the 14 day period (when it was delayed by 3 days because of them)!”

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Posted 1 month ago

“DO NOT BUY anything from this company. Their customer service is the worst I have EVER dealt with. Jumper ordered was for a xmas gift. When opened it had marks on the back. Filled in a returns request through the returns portal adding pictures and heard nothing apart from a generic email saying xmas returns had to be received back by 10 January but I couldn’t send mine back as I hadn’t had a response. 10 days later a response by email saying I can’t send it back because it has been longer than 14 days. Absolutely ridiculous! Never ever buying from them again”

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Posted 1 month ago

“Awful company, very untrustworthy. Shocking returns policy, no customer services to speak to an advisor. Poor quality clothes. Please avoid.”

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Posted 1 month ago

“I have been buying from Blakely multiple times a year, however recently they changed their shirt sizing. As a regular buyer, I didn't think to check the sizing chart as assumed the sizing is the same. When it arrived it was much smaller and unwearable. I requested for their return policy to get a larger size sent. Their return policy required me to spend almost as much as the shirts cost to return and get new ones sent. When I shared my situation with Blakely Support they were less than helpful. Our of principle I will not be buying from this online store again.”

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Posted 2 months ago

“Attention ⚠️ malgré un lavage délicat et à l'envers, la gomme de l'écriture "blakely" s'est collé sur elle même et s'est par conséquent abîmé au retrait! Le service client me répond que je l ai acheté il y a plus de 6 mois et refuse un échange. (1 bon d'achat de 10€...). Sachant que je ne l ai pas mis et lavé plus de 5fois. N acheté pas les sweats avec la gomme mais plutôt ceux avec la broderie, ils tiennent mieux. J en avais acheté plusieurs.”

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Posted 2 months ago

“Worst customer service I have ever encountered. I hate writing negative reviews but cannot believe the service I received. I ordered a tracksuit 6 weeks ago and was sent completely the wrong order, no issue mistakes happen. However it has then taken 6 weeks and 18 emails for me to get a partial refund. I gave up trying to get the tracksuit I ordered so instead just ended up asking for refund. The order originally cost £98, firstly they refunded me £5.60! Then after a few more emails I got a further £86. At this point I am sick of contacting them but I know one thing I will NEVER order from them again! After all if this I didn’t even get an apology.”

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Posted 2 months ago

“Spent over £100 over 3 weeks ago! Order hasn't even been dispatched, clearly a scam. Have opened a fraud case with the bank to get money back. Tried the chat, just an automated response from a bot, tried emailing and commenting on social media, same response from a bot. Terrible company and customer service. Avoid at all costs.”

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Posted 2 months ago

“The material that this sweatshirt is made of is the worst feeling material. It's the worst wearing sweatshirt. It feels like foam that they squished, put Blakely on the back of it dyed it green, and sent it out. Please do not waste your money! I have bought every other kind of sweatshirt from this company and they are all fabulous especially the Idris! They are the best I love this company, but that women's sweatshirt was a huge fail!”

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Posted 2 months ago

“VERY BAD. They don’t respond to emails, you don’t receive your money back from a return. Please don’t buy here for your own sake”

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Posted 2 months ago

“Appalling experience. I DO NOT RECOMMEND. I made a substantial order with this company and ended up having to return 4 items. All were in original packaging and unworn. I received an email from their ‘ customer service ‘ saying they could not accept the return as it had a ‘ strong odour ‘. When questioned about this, not only was my response ignored, but my return was sent back to me. I have opened the return and there is NO ODOUR. They even sent one of the sweatshirts back not in its packaging. Absolutely disgraceful. Sharp practice. They say they offer returns but are unwilling to honour them. BEWARE and do not purchase from them. Worst experience ever from a company and I have purchased from many. BE WARNED. If I could leave no stars I would.”

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Posted 3 months ago

“just received my order of grey stretch chinos, slightly disappointed as i already have these chinos in light grey, but chinos that have just arrived are even lighter, where they should have been darker, still a nice pair of chinos but was hoping they were a couple of shades darker than they are, also slightly tighter fit than previous pair so may have to order next size up next time”

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Posted 3 months ago

Blakely Clothing is rated 3.9 based on 236 reviews