Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable
Rating: 3.43

3.4 Rating 110 Reviews

56 %

of reviewers recommend Blakely Clothing

3.4

Based on 110 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

help@blakelyclothing.com

Write Your review

Tell us how Blakely Clothing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Blakely Clothing 5 star review on 6th August 2024

Jens

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No refund or response received - they hope you will give up chasing a for a refund despite the return falling in line with their T&C.”

Helpful Report

Posted 11 months ago

“Wonderful items but customer service is awful! Been trying to exchange a jumper which I have sent back over two weeks ago and heard nothing to confirm it’s there, nothing about exchange, no answers to my emails. Very disappointed! Might as well have thrown £59 to the wind and see if it came back.”

Helpful Report

Posted 1 year ago

“Ordered a oversized hoodie on the 1st November in the chalk colour, washed it for the first time on Saturday and it's come out with dark patches all over the hoodie. I washed it the correct way and this had never happened to any other items of clothing, contacted Blakely to be told that it's not a manufacturing fault as it's more than 7 days since I purchased the item, despite me not wearing it until last week. They won't give me their complaints email address or deal with it any further so I will be contacting trading standards. Do not order from this company!;”

Helpful Report

Posted 1 year ago

“Failed to send item first time, second time it arrived late. It arrived to big, had to pay £5 postage to return and they tried to claim maggots were in the parcel and refused to exchange. Nightmare company to deal with, wish I read the reviews first”

Helpful Report

Posted 1 year ago

“""”

Helpful Report

Posted 1 year ago

“My Leggings arrived and had a click in materiel and there was no tag on them. They appeared to have been worn. Blakely left me with no option but to pay for the return myself despite the item being faulty. Unimpressed with this service so I returned my full order!”

Helpful Report

Posted 1 year ago

“Fabulous fit, excellent quantity, great service, speedy delivery, returns process not great though as you have to pay for uthis yourself and it not like they are a cheap Brand , at these prices price should be on the supplier as you have to pay for delivery, so you actually lose money and may not have anything to show for it, luckily I was very happy with what I ordered this time .”

Helpful Report

Posted 1 year ago

“Ordered the jumper as it said 10% off online. This was never applied so I messaged the team. Got no response so will return the item”

Helpful Report

Posted 1 year ago

“Wrong item received - wrong color - seller refuses to accept responsibility and offers no solution. Avoid”

Helpful Report

Posted 1 year ago

“Still waiting on an order to be delivered from 3 weeks ago !”

Helpful Report

Posted 1 year ago

“Unfortunately, very poor customer service and return policy. The winter jacket ordered was delivered damaged. Probably with a cat knife 3 cuts were made. After sending pictures to Blakely and asking for an exchange, the exchange was refused. The reason given was that the damage was not a manufacturing fault and would not be refunded. This is now the second time that Blakely have refused a refund. So the clothes are good, but you have to be lucky that everything fits and is not torn. I had to get paypal involved to hopefully get a refund at all. It was only after I got Paypal involved that I had to send it back to them and I am still waiting for a reply. By the way, the item was shipped from a German seller but had to be sent to the UK.”

Helpful Report

Posted 1 year ago

“I can’t get enough. I usually wear brands like boss etc , these Blakely hoodies are so comfortable. I also now have the leggings and a dress . Wash up amazing . Love love”

Helpful Report

Posted 1 year ago

“schöne Sachen,schnelle Lieferung”

Helpful Report

Posted 1 year ago

“Not as I saw online”

Helpful Report

Posted 2 years ago

“Pas op met hier bestellen. Grote oplichters. Ik had een jas besteld in de maat large. Ik kreeg echter een M met een L label. Dus direct op de 15de terug gestuurd. Daar begon de ellende. Ze zouden het pakket niet hebben ontvangen. Bewijs van afgifte in mijn mail incl. handtekening op de 18de ontvangen. Ze konden het pakket dus niet vinden. Vorige week ineens het pakket toch gevonden toen ik dreigde met het inschakelen van Paypal. Na een week nog steeds geen geld terug. Vandaag (dus 3 weken later) nogmaals gemaild waar mijn geld blijft. Krijg ik ineens een waardebon van het bedrag, omdat mijn jas niet binnen 2 weken was teruggestuurd. Deze hadden ze al binnen 3 dagen. ik wacht dus nog steeds op mijn geld. Retourbeleid is hier waardeloos. Bestellen dus op eigen risico!!”

Helpful Report

Posted 2 years ago

“The jumper is way too big for me so not sure I will wear it as often as I wanted to but had I ordered the XS I think I would have been happy with it”

Helpful Report

Posted 2 years ago

“My order didn’t arrived, contacted customer service, no reply, very disappointed”

Helpful Report

Posted 2 years ago

“Very happy with my first order….Recommand💯💯💯”

Helpful Report

Posted 2 years ago

“Ordered clothes almost weeks ago. They mail me every couple of days to say an item of my order isn't in stock without ever posting the order. ABSOLUTE JOKE STAY CLEAR”

Helpful Report

Posted 2 years ago

“size is not accurate i ordered a 34 and they are to tight, i now have to send back and wait for the next size up to be delivered- do i have to pay for returns?”

Helpful Report

Posted 2 years ago

Blakely Clothing is rated 3.4 based on 110 reviews