Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable
Rating: 3.95

4.0 Rating 240 Reviews

72 %

of reviewers recommend Blakely Clothing

4.0

Based on 240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

help@blakelyclothing.com

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Blakely Clothing 5 star review on 17th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Failed to send item first time, second time it arrived late. It arrived to big, had to pay £5 postage to return and they tried to claim maggots were in the parcel and refused to exchange. Nightmare company to deal with, wish I read the reviews first”

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Posted 1 year ago

“""”

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Posted 1 year ago

“My Leggings arrived and had a click in materiel and there was no tag on them. They appeared to have been worn. Blakely left me with no option but to pay for the return myself despite the item being faulty. Unimpressed with this service so I returned my full order!”

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Posted 1 year ago

“Fabulous fit, excellent quantity, great service, speedy delivery, returns process not great though as you have to pay for uthis yourself and it not like they are a cheap Brand , at these prices price should be on the supplier as you have to pay for delivery, so you actually lose money and may not have anything to show for it, luckily I was very happy with what I ordered this time .”

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Posted 1 year ago

“Ordered the jumper as it said 10% off online. This was never applied so I messaged the team. Got no response so will return the item”

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Posted 1 year ago

“Wrong item received - wrong color - seller refuses to accept responsibility and offers no solution. Avoid”

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Posted 1 year ago

“Still waiting on an order to be delivered from 3 weeks ago !”

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Posted 1 year ago

“Unfortunately, very poor customer service and return policy. The winter jacket ordered was delivered damaged. Probably with a cat knife 3 cuts were made. After sending pictures to Blakely and asking for an exchange, the exchange was refused. The reason given was that the damage was not a manufacturing fault and would not be refunded. This is now the second time that Blakely have refused a refund. So the clothes are good, but you have to be lucky that everything fits and is not torn. I had to get paypal involved to hopefully get a refund at all. It was only after I got Paypal involved that I had to send it back to them and I am still waiting for a reply. By the way, the item was shipped from a German seller but had to be sent to the UK.”

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Posted 1 year ago

“I can’t get enough. I usually wear brands like boss etc , these Blakely hoodies are so comfortable. I also now have the leggings and a dress . Wash up amazing . Love love”

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Posted 1 year ago

“schöne Sachen,schnelle Lieferung”

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Posted 1 year ago

“Not as I saw online”

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Posted 2 years ago

“Pas op met hier bestellen. Grote oplichters. Ik had een jas besteld in de maat large. Ik kreeg echter een M met een L label. Dus direct op de 15de terug gestuurd. Daar begon de ellende. Ze zouden het pakket niet hebben ontvangen. Bewijs van afgifte in mijn mail incl. handtekening op de 18de ontvangen. Ze konden het pakket dus niet vinden. Vorige week ineens het pakket toch gevonden toen ik dreigde met het inschakelen van Paypal. Na een week nog steeds geen geld terug. Vandaag (dus 3 weken later) nogmaals gemaild waar mijn geld blijft. Krijg ik ineens een waardebon van het bedrag, omdat mijn jas niet binnen 2 weken was teruggestuurd. Deze hadden ze al binnen 3 dagen. ik wacht dus nog steeds op mijn geld. Retourbeleid is hier waardeloos. Bestellen dus op eigen risico!!”

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Posted 2 years ago

“The jumper is way too big for me so not sure I will wear it as often as I wanted to but had I ordered the XS I think I would have been happy with it”

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Posted 2 years ago

“My order didn’t arrived, contacted customer service, no reply, very disappointed”

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Posted 2 years ago

“Very happy with my first order….Recommand💯💯💯”

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Posted 2 years ago

“Ordered clothes almost weeks ago. They mail me every couple of days to say an item of my order isn't in stock without ever posting the order. ABSOLUTE JOKE STAY CLEAR”

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Posted 2 years ago

“size is not accurate i ordered a 34 and they are to tight, i now have to send back and wait for the next size up to be delivered- do i have to pay for returns?”

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Posted 2 years ago

“Not what I would call a jumper, more a seat shirt still has the quality that you get from Blakely”

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Posted 2 years ago

“Scammy with refunds due to their "2022 refund policy". You pay international shipping and only get a coupon. Even if you send back the order within 14 days. Oh, and the clothes are China-quality (especially Jackets)”

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Posted 2 years ago

“Just is really really oversized”

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Posted 2 years ago

Blakely Clothing is rated 4.0 based on 240 reviews