Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.64

4.6 Rating 10,846 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This has helped me a lot especially if in a shop that has no customer toilets”

Helpful Report

Posted 1 year ago

“Very easy to download. And I find the app wonderful to have to show to when I need to use service's”

Helpful Report

Posted 1 year ago

“Superb service and advise”

Helpful Report

Posted 1 year ago

“Excellent to get access to disabled toilets via the special key.”

Helpful Report

Posted 1 year ago

“Being newly diagnosed with a bladder problem that I have had for a while the community makes you feel your not alone.”

Helpful Report

Posted 1 year ago

“Very disappointed as I have not received a call back after leaving my details on the answer machine”

Helpful Report

Posted 1 year ago

Dear Duygu, We're very sorry to hear this - apologies for not being able to address this sooner with you. We hope that in the meantime you've had a callback from us, in the meantime we will investigate this to identify and resolve the issue. If you wish to add any further details, please email us at help@bladderandbowel.org Please accept our apologies for any inconvenience caused. Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Since the initial call, I have heard very little contact from Bladdet and Bowel, and have had no support to speak of, in fact the service I have received has had me in tears, that now my husband deals with Bullens directly and have had no input with Bladder and Bowel for for quite sometime. Very disappointing as this is not what was promised over the phone, Unfortunately a company that as soon as they have your prescription you are just another number, would not recommend at all”

Helpful Report

Posted 1 year ago

Dear Kelly, We're very sorry to hear this - we will pick this up directly with our Home Delivery team to better understand what happened. We offer our apologies short term for the distress this has caused you, we take feedback like this very seriously and will be addressing this as a matter of priority. With kind regards Customer Support Bladder& Bowel Community

Posted 1 year ago

“Absolutely amazing , very friendly folk when they call for your order , I am also a member of the facebook group which I find very helpful”

Helpful Report

Posted 1 year ago

“Without this service I would be stuffed . I heavily rely on the product I receive every month. I was running out, phoned left an urgent msg and with 24 hours I had replacements. This is the only service i know that could have helped , hospitals in the whole of Hywel Dda don’t have the equipment as I found out to my cost !! So this service to the community is so valuable. And much needed”

Helpful Report

Posted 1 year ago

“A very helpful site for people with these problems. The emergency card is a really good idea.”

Helpful Report

Posted 1 year ago

“I heard that you are very helpful when I need help when I out and have problem on having to wait until I find a toilet.”

Helpful Report

Posted 1 year ago

“There isn't enough Toilets around they're actually closing them down which is really scary for people who suffer with Bowel and Bladder problems”

Helpful Report

Posted 1 year ago

“I would be lost without this group knowing there are so many people out there with similar problems”

Helpful Report

Posted 1 year ago

“very helpful at a difficult and sensitive time following radiotherapy for prostate cancer”

Helpful Report

Posted 1 year ago

“I have a can't wait card and it is great but needs an awareness campaign as so many don't know what it is or what it means so I end up spending 10mins explaining it before they agree to let me use the bathroom. All pubs, cafes and public places should know about it”

Helpful Report

Posted 1 year ago

Dear Patrick, We're sorry to hear of your experiences. Thank you for your honest feedback, and we couldn't agree more! This is exactly why we launched our own Toilet Scheme to raise the issue with retailers and social venues, and are working to engage more businesses in the scheme to help break down barriers. We can offer training materials, and a discreet sticker to indicate their toilets can be made available. You can find out more on our website: https://www.bladderandbowel.org/help-information/toilet-scheme/ If you'd like us to approach a particular business or venue with details about the scheme, please let us know via email help@bladderandbowel.org. We'll keep all details anonymous. With thanks and kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Very neat and easy to use.”

Helpful Report

Posted 1 year ago

“I have read the information and there are some things I can take on board but at the moment I struggle daily.”

Helpful Report

Posted 1 year ago

Hi there Erica, We're sorry to hear you are struggling. If your health is affecting your life negatively we'd urge you to speak to your GP or if you'd rather, you can approach your nearest continence clinic for advice (in some areas you can self-refer). You may wish to write a diary of your symptoms and how these affect you so that you can share this with your clinician to aid diagnosis. If you need support from others in a similar situation, you can also join our Support Group via Facebook, which is monitored by Admins. Find out more: https://www.bladderandbowel.org/news/new-bladder-bowel-community-facebook-support-group/ We do hope this helps - if you prefer you can contact us at help@bladderandbowel.org Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“very good 👍”

Helpful Report

Posted 1 year ago

“I’ve found it quite helpful and interesting to read other people’s posts it’s also got me needing to get my doctor to prescribe medication for my bowel problems.”

Helpful Report

Posted 1 year ago

“Excellent information”

Helpful Report

Posted 1 year ago

Bladder & Bowel Community is rated 4.6 based on 10,846 reviews