Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.64

4.6 Rating 10,846 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Excellent can not ask for a better service thank you”

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Posted 1 year ago

“I was caught short in Boots, Selby the staff were understanding and helpful.”

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Posted 1 year ago

“I haven't received my card”

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Posted 1 year ago

Dear Shannon, Thank you for your feedback, we're sorry to hear this but hopefully we can help! If you applied for a Free Just Can't Wait Card online you should have been directed to download your card directly to your smartphone - We have sent you an email to help you complete the process. Please refer to our full guide on our website: https://www.bladderandbowel.org/news/new-digital-just-cant-wait-card/ If you ordered a Plastic Just Can't Wait Card via post, this should have arrived by now - do let us know via email if you need us to trace your order for you. Please email us at help@bladderandbowel.org for support. With kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“I have been fourteen years with a suprapubic catheter and have never heard of the bladder and bowel community Until I joined Bullens last month”

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Posted 1 year ago

“In the short time I have attended this clinic I have seen two different people. They have both been very informative and considerate on what can be a sensitive issue to people.”

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Posted 1 year ago

“A great place to come and seek advice and help from people who are either professionals and/or are like minded people who are in the same situation. It's never easy to start a conversation about your bodily functions, but here, nobody judges and there's some great help & advice here.”

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Posted 1 year ago

“Really grateful for the submission process being accessible and all together helpful, thank you so much!”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“It is a life line when I am feeling isolated and need to build my confidence to leave the house.”

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Posted 1 year ago

Hi there, Thank you for your kind review - we're so very glad to hear it's helping with your confidence, and hope it helps you to live a fuller life. We wish you all the best ongoing. With kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Thank you for offering this service as this has helped me out a few times when Iv needed to go to the restroom, the last time I was on an aeroplane and was allowed to use the premium restrooms as incase I couldn’t wait”

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Posted 1 year ago

“I applied for card but still have not got it yet”

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Posted 1 year ago

Hi there Geraldine, We're sorry to hear it! If you applied for a digital card, you should have been guided through to download the card directly to your smartphone. We've sent you the confirmation email again so that you can try to install from there. It may also help to read our online guide: https://www.bladderandbowel.org/news/new-digital-just-cant-wait-card/#howtoadddigitalcard If you prefer, you can purchase a plastic card via post, find out more details on our website or email us at help@bladderandbowel.org for information. We do hope this helps, do get in touch if you need support. Kind regards Customer Support Team Bladder & Bowel Community

Posted 1 year ago

“Easy to apply for”

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Posted 1 year ago

“I called the helpline to talk to someone who has direct experience of stomas as I am having surgery soon”

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Posted 1 year ago

“Its good to get a bladder card because sometimes i need the toilet at short notice i have overactive and stress incontinence”

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Posted 1 year ago

“Good helpful advice and support”

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Posted 1 year ago

“Always on hand to help a confused newbie. Lots of good advice from knowledgeable people. They give advice telling their story but also reiterate that everybody is different. Very helpful. Never seen ads, trolling it arguments which is great”

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Posted 1 year ago

“As a recent patient for radiotherapy and chemo, I requested a "Just Can't Wait" toilet access card and received it within minutes. Very helpful service.”

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Posted 1 year ago

“Not been a member for long so not much to say. Do I need a key to get into disabled toilet? Sent answer to my question very quickly.”

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Posted 1 year ago

Hi there Cyril, Not to worry at all, there's no pressure to review us if you're not ready to. Thank you for your comments, though, and hopefully we can help! If you have a disability and wish to be able to use disabled toilets, you will need a RADAR key - available for £5 from Disability Rights UK. This article explains: https://www.bladderandbowel.org/news/radar-keys-explained/ We do hope this is helpful, and wish you all the best. Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Informative and friendly, and caring”

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Posted 1 year ago

“I was put at ease from the beginning and felt listened to. It is an embarrassing part of me but at no point did I feel pity more understanding.”

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Posted 1 year ago

Bladder & Bowel Community is rated 4.6 based on 10,846 reviews