Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.64

4.6 Rating 10,846 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Getting my card has helped when out n about. Not everywhere accepts it but most are supportive when see it. Thank you.”

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Posted 1 year ago

“Very very helpful and informative”

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Posted 1 year ago

“So quick to send my order out.the lady on the phone was so polite and professional, had a lot of good information for me. Felt a lot better as they put my mind at rest and 1 more thing not to stress about.”

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Posted 1 year ago

“I paid for and sent off for 2 cArds and only one was sent I've just lost my Freedom pass wallet with the B&BC card in it. I now have NO card. It's not always possible to show the E card”

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Posted 1 year ago

“I think this is a fantastic to know I'm not on my own thankyou 😊”

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Posted 1 year ago

“Learn a lot about my condition.”

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Posted 1 year ago

“Used My Just Can't Wait Card A Number Of Time And Not Had A Problem Once Shown”

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Posted 1 year ago

“The “Just can’t wait card is wonderful it has given me confidence while out Thank you Yours sincerely Ruth Ette”

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Posted 1 year ago

“The service was great but products haven’t arrived yet”

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Posted 1 year ago

Dear Jessica, We're very sorry to hear there has been an issue, and hope you haven't been inconvenienced too much. One of the team will be in touch today to find out what happened and resolve this for you. Many thanks for your patience. Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Really easy and quick to register for the electronic card However an actual plastic card that you can keep in your wallet is a much better solution for us older citizens who may not have a smartphone. Or carry it with them at all times. It’s so easy to photograph the electronic one for multiple use by others.”

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Posted 1 year ago

“I ordered a radar key from you, the reason being is my incontinence and bowel issues. From placing the order and receiving the key everything was good from the service to the delivery. The key will help me when I'm out and about and require the toilet asp. Thank you”

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Posted 1 year ago

Dear Gary, Thank you so much for your kind review, we're very glad to have been able to help. We do hope the Radar Key helps, and wish you all the best with your healthcare journey. If you need anything, you know where to find us! Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Very informative and great to talk to fellow sufferers. It breaks down the taboos of what we all have to cope with.”

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Posted 1 year ago

“This site is so helpful and informative. I am about to go on a big trip to Australia and was feeling very low about my condition. The advice re travelling and the positive encouragement not to let my condition stop me doing things was invaluable. GP consultations are so restrictive and no space to really discuss practical issues and I felt left in limbo whilst I wait for another appt. I'd really recommend this site.”

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Posted 1 year ago

Dear Mary, Thank you so much for your kind review, we are very glad to have been able to help you in the run up to your trip. Travel can be stressful and especially so when you have a health condition to manage! We'd advise asking your airline and airports if you can get any additional assistance with your journey, as this can be a great help. Welcome to the community - and safe travels! Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Discretion is upmost”

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Posted 1 year ago

“I recently downloaded my Just Can't Wait card to be able to claim Ally's Law and access a restroom when I have a flare-up. I haven't had to use it yet, but the peace of mind I get having it available is invaluable. My only request is if it could be saved as an app rather than a Wallet card. I would prefer to access it from my home screen - I've gotten used to apps for almost every go-to. Today when I wrote this review, I panicked because I couldn't find it. I had forgotten that it was hidden away in my Wallet app and not up front.”

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Posted 1 year ago

Hi there Lori, Thank you for taking the time to review the Just Can't Wait Card, and we are glad it's of help to you. This is valuable feedback which we will share with the team for consideration when we next update the card - it's important for it to be easily accessed in an emergency! Thank you for sharing your experience with us. With kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Found information very helpful, have downloaded the Just can’t wait card, which will help if needed”

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Posted 1 year ago

“Very reassuring”

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Posted 1 year ago

“I feel more comfortable knowing I can access a toilet in a hurry. In just back from Lanzarote and I used my card a few times. No questions asked showed where the toilet was .”

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Posted 1 year ago

“I think its a very good thing and helps alot of people”

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Posted 1 year ago

“Nobody has heard of it and when i give the card they think i made it myself.it needs advertising. Great idea,concept is good.”

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Posted 1 year ago

Hi there, Thank you for your review and we're sorry it's not more positive. We are working to raise awareness with all levels of community to improve everyone's understanding of what it's like to live with a bladder and or bowel condition. The more people show the card though, the more people will recognise it. Our latest Toilet Scheme campaign invites establishments to learn about and support the Just Can't Wait Card, you can find out more here: https://www.bladderandbowel.org/help-information/toilet-scheme/ If you'd like us to approach any establishment on your behalf to better educate them around the card, please email us details at help@bladderandbowel.org We wish you all the best in the meantime. Please stay with us on the journey! With kind regard Customer Support Bladder & Bowel Community

Posted 1 year ago

Bladder & Bowel Community is rated 4.6 based on 10,846 reviews