Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.64

4.6 Rating 10,848 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Having difficulty finding place to let me use card”

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Posted 1 year ago

Hi there Christine, Thank you for your review - you should have been prompted to download your card, as directed by the confirmation email. We have full guidance of the process here: https://www.bladderandbowel.org/news/new-digital-just-cant-wait-card/ In the hopes of being doubly sure, we have sent this email to you again - any problems please email us at help@bladderandbowel.org and we'll do our best to help further. With kind regards Community Support Bladder & Bowel Community

Posted 1 year ago

“Good information program”

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Posted 1 year ago

“Excellent service provided. Regards Miss Michelle Smith”

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Posted 1 year ago

“Useful app information on how to access toilets. Undergoing chemo and find the fear of urgency to use the loo very embarrassing. Hopefully more places will become aware and understanding of this .”

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Posted 1 year ago

“I tried a number of times to get either the app or the card and every time I tried I got so far and it said I would either get an email or text how to carry on but I never got either”

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Posted 1 year ago

Hi there Valerie, We're sorry to hear you've had trouble with downloading your toilet card - it may be that the email went into your spam/junk folder - if this is the case, please kindly 'mark as not spam'. We have triggered the email to go to you again - simply follow the instructions in the email, and you should be guided to download your card and add to wallet. If this is not the case, please email us at help@bladderandbowel.org and we will look into this further for you. We apologise for any inconvenience caused. With thanks and kind regards Community Support Bladder & Bowel Community

Posted 1 year ago

“This website is full of useful / practical information. I was able to obtain a "can't wait" card and a Radar key. This has made my trips out less stressful.”

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Posted 1 year ago

“They are so helpfully”

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Posted 1 year ago

“Recently applied for two I Just Can't Wait cards, paying for both via cheque. Only one arrived. Sent email explaining but have had no form of apology/explanation, or my second, paid for, card.”

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Posted 1 year ago

Dear Kim, We're sorry this has happened, and will look into this for you as a matter of importance - please bear with us and we'll update you as soon as we possibly can. Apologies for any inconvenience caused, we hope to put this right for you. Kind regards Community Support Team Bladder & Bowel Community

Posted 1 year ago

“Very supportive group”

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Posted 1 year ago

“Very informative and helpful. They replied in minutes to my query...impressed.”

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Posted 1 year ago

Dear Edwin, Thank you so much for your positive review, we're delighted to have been able to help. Wishing you all the best ongoing. Regards Community Support Bladder & Bowel Community

Posted 1 year ago

“Happy with this service 😊”

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Posted 1 year ago

“I haven’t had a chance to review the community as yet but do have the card which will be most helpful”

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Posted 1 year ago

“Dreadful! Still Havant received my key or my card !”

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Posted 1 year ago

Dear Ailish, We are reviewing our process in line with your feedback - thank you for your comments. We think you may have downloaded a free digital card, as opposed to opting for the paid-for plastic card? If you'd still like a plastic card - or need to chase up an order - please email us at help@bladderandbowel.org and we'll guide you through the process. With kind regards Community Support Bladder & Bowel Community

Posted 1 year ago

“Great people friendly caring helpful what more can you ask for”

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Posted 1 year ago

“It's a great scheme,makes me feel less stressed when I go out ,knowing I can use toilets in different places.”

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Posted 1 year ago

“So great to have support at the tip of my fingers. Reliable, trustworthy and very much needed”

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Posted 1 year ago

Dear Rachel, Thank you for your kind review, we're delighted to have been able to help. Wishing you all the best ongoing. Regards Community Support Bladder & Bowel Community

Posted 1 year ago

“I was greatly helped by Lizzie last week during my first contact with the Bladder & Bowel Community after receiving my 'Just Can't Wait' card. Lizzie informed me of a wide range of medical aids to support sufferers with my IBS condition. I explained that I am currently undertaking a 2 weeks' Sacral Nerve Stimulation (SNS) trial (wire implant with external programmer) under the auspices of my bowel surgeons in NHS Grampian and if successful, I will be given a permanent implant to better manage my condition. So far, it is transforming my life! Watch this space!”

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Posted 1 year ago

“The card came so quickly. Credit to your organisation. We will keep in touch. Sheila Maleham”

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Posted 1 year ago

Dear Sheila, Thank you so much for your kind words, we're delighted to be able to help. Wishing you all the best ongoing. Regards Community Support Bladder & Bowel Community

Posted 1 year ago

“Hi, we have found this service invaluable. We have used our cards on numerous occasions, without any bother. Thank you for all your help and support.”

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Posted 1 year ago

“not many people know about this card”

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Posted 1 year ago

Bladder & Bowel Community is rated 4.6 based on 10,848 reviews