Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.64

4.6 Rating 10,853 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Only just joined the community, thanks to a brilliant conversation with John, one of the advisers. Welcome pack arrived the following day and I'm hopeful that the transition from my current appliance supplier goes smoothly. Sorry I can't answer the remaining questions due to my first delivery in mid September. But so far, so good. I really appreciate the access to a dedicated urology nurse to answer questions etc. Thank you very much.”

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Posted 3 years ago

“It os so reassuring that there is sipport avaolable. In normal circumstances people dont talk about toileting. But having cauda equina syndrome and bladder incontenence and bowels that just dont want to work. For me it is a lifeline to know no one bats an eyelid or becomes squeamish if I want help.”

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Posted 3 years ago

“Very efficient, helpful and fast”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

Hi there, Thank you for your review and we're sorry to hear the process has not been completed for you. Please refer to our website at https://www.bladderandbowel.org/news/new-digital-just-cant-wait-card/ for guidance, and then complete the application form again to access your card. You can also email us directly at help@bladderandbowel.org With thanks and kind regards - Bladder & Bowel Community Team

Posted 3 years ago

“I’m very new to the bladder and bowel community so only just found out about this community but it has provided a”

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Posted 3 years ago

“Very difficult to get hold of in my health board . Mostly reley on social media group for questions regarding my stoma .”

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Posted 3 years ago

Dear Anwen, Thank you for taking the time to review the Bladder & Bowel Community - can we ask a little more about how we could support you further? We provide as much information online as we can, and are always keen to understand what more we could do. Please email us at help@bladderandbowel.org if you would like to, so that we can try to address this for you. Importantly, if you need support with your Stoma, you are welcome to access our Stoma Nurses via our Home Delivery service. Find out more via our website: https://www.bladderandbowel.org/news/meet-our-stoma-nurses/ With very best wishes, - Bladder & Bowel Community Team

Posted 3 years ago

“Helpful advice - go to place with any queries with no embarrassment- invaluable support that makes you feel so much less alone.”

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Posted 3 years ago

Dear Amber, Thank you for your kind review, we're so glad that you find it a valuable and supportive environment. We wish you all the best with your ongoing healthcare journey. Kind regards - Bladder & Bowel Community Team

Posted 3 years ago

“After suffering from colon cancer some years ago and having chemo and radiotherapy it left my Bowel and bladder weak. When I had the stoma you were issued with a toilet card but once I had it reversed I found getting a toilet increasingly difficult and could be embarrassing. I read in a magazine about the company and felt this answered my prayers about getting a card/app which would help me jump the toilet queue if need be. I haven’t received my card yet but it hasn’t been long in asking for it, but the relief I feel knowing I have it is immense. Just wish I had known of them earlier. Thank you so much.”

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Posted 3 years ago

Dear Elaine, Thank you so much for your kind review, we're very glad to hear you have found the community so supportive and helpful. Wishing you all the best with your shiny new Just Can't Wait Card! Kind regards - Bladder & Bowel Community

Posted 3 years ago

“it was so easy to join and get my Ecard. i have recommended to my friend for her husband.”

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Posted 3 years ago

Dear Cheryl, Thank you so much for your kind recommendation! We're delighted to hear positive feedback like this, and wish you all the best ongoing. If you'd like to, please find us on social media: Follow us on Facebook - https://www.facebook.com/bbcommunityuk Join the discussion on Twitter - https://twitter.com/bladderandbowel Connect with us on Instagram - https://instagram.com/Bladderandbowel With kind regards - Bladder & Bowel Community Team

Posted 3 years ago

“With suffering from a bowel condition I came across this webpage by accident while looking for help and treatment for my condition and liked it ever since then.”

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Posted 3 years ago

We're very pleased to welcome you, William. Kind regards - Bladder & Bowel Community Team

Posted 3 years ago

“Helpful and Informative”

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Posted 3 years ago

Dear Pamela, Thank you for your kind review, we're please to be able to help. Wishing you all the best with your ongoing healthcare journey. Kind regards - Bladder & Bowel Community Team

Posted 3 years ago

“This community supports everyone suffering from this disability. although invisible others don’t understand how debilitating it can be !”

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Posted 3 years ago

Dear Catherine, You're absolutely right - sometimes the fact that you can't see the illness makes people think it's not 'that bad'. We are so glad to be able to help. Wishing you all the best with your ongoing healthcare journey. Do connect with us on social media if you can! Follow us on Facebook - https://www.facebook.com/bbcommunityuk Join the discussion on Twitter - https://twitter.com/bladderandbowel Connect with us on Instagram - https://instagram.com/Bladderandbowel Kind regards - Bladder & Bowel Community Team

Posted 3 years ago

“Full of useful information and support.”

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Posted 3 years ago

Dear Lea, Thank you for your kind review, we're glad you've found the community helpful. You can also find us on Social Media here: Follow us on Facebook - https://www.facebook.com/bbcommunityuk Join the discussion on Twitter - https://twitter.com/bladderandbowel Connect with us on Instagram - https://instagram.com/Bladderandbowel With kind regards - Bladder & Bowel Community Team

Posted 3 years ago

“Great service and now have the card in apple wallet”

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Posted 3 years ago

Dear Tracy, Thank you for your kind review, and we're pleased to hear that you're using the digital version of the card - we're very keen to do our part in reducing our impact on the environment, even if it's only one card at a time! Wishing you all the best - Bladder & Bowel Community Team

Posted 3 years ago

“Its helped me in my disability but manymore need to know about the card Restaraunts hotels other shops establishments”

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Posted 3 years ago

Dear Philip, Thank you for your review, and your comments are absolutely valued. We will of course feed this back to see if there is more we can do to support this further. In the meantime, thank you for supporting the initiative by using the card - the more people who see it, the more people will accept and recognise it. With kind regards - Bladder & Bowel Community

Posted 3 years ago

“Very helpful and polite my card came very quickly thank you”

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Posted 3 years ago

Dear Jaine, Thank you for your kind review, and we're very happy to hear your card arrived quickly. Wishing you all the best with your ongoing healthcare. We hope the card is useful when you're out and about! Kind regards - Bladder & Bowel Community Team

Posted 3 years ago

“NOT WHAT IT SEEMS I signed up online as I was keen to have the Just Can't Wait! App for my mobile phone, resulting from a recent rectal cancer diagnosis, not my long standing ileostomy. BUT. I had a call from you, that I now know was not what it seems. The caller asked after my health, and said sorry about the diagnosis. But quickly moving on, asked about my stoma, and which supplier I used. I politely answered, as I felt fair enough I was pleased to have the App. After some minutes going into more details about my supplier your caller moved to what their "partner" supplier could offer and how that was so much better. In fact no different, I said, to what I have already, but that wasn't enough and I was given a repeat of all details. I asked who they represented - answer the B&BC, but when pressed did tell me Bullen was the "partner" supplier. So after an unsolicited 10 minute call about supplies, I politely gave my feedback to your caller. THIS: if you want to offer a support service great, but do not pretend that in order TO SIGN UP NEW CUSTOMERS FOR A SUPPLIER. Your caller had no real interest in my care needs, didn't know for instance what granulation is, so when I said I thought I was really being given a sales pitch, your caller ended the call abruptly. SHAME ON YOU B&BC, I now think you are just a front. You are taking advantage of people in a very, very difficult experience, and your first concern is profit.”

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Posted 3 years ago

Dear Caroline, Thank you for your review and we're sorry if you felt in any way that you'd been contacted beyond your preferences. The Just Can't Wait card is provided for Free, in partnership with Home Delivery who may contact you to make sure you downloaded your card ok, and to see if you need further assistance. Of course, our primary concern is the health and wellbeing of all members of our community. We will as a matter of priority, raise your concerns with the team. Thank you once again, your feedback is appreciated. Please email us at help@bladderandbowel.org if you would like any further support. With kind regards, - Bladder and Bowel Community Team

Posted 3 years ago

“Never heard of your community before, so I was interested when I saw your site and got a call. Thank you and looking forward to working with in the future.”

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Posted 3 years ago

Dear Samantha, Thank you for your review and kind words, we're very pleased to be able to help! Wishing you all the best ongoing. With kind regards - Bladder & Bowel Community Team

Posted 3 years ago

“This community is has a wide base of people in it who can communicate with each other and to find acceptance that they are ok the way they are”

Helpful Report

Posted 3 years ago

Thank you for taking the time to review us, and for your feedback. Wishing you all the best with your ongoing journey. If you need further support, do find us on Social Media as follows: Follow us on Facebook - https://www.facebook.com/bbcommunityuk Join the discussion on Twitter - https://twitter.com/bladderandbowel Connect with us on Instagram - https://instagram.com/Bladderandbowel Kind regards - Bladder & Bowel Community Team