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Bladder & Bowel Community Reviews

4.6 Rating 10,936 Reviews
92 %
of reviewers recommend Bladder & Bowel Community
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About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

Very quick to get back to me to solve a problem I was experiencing excellent service thanks
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Posted 1 year ago
I've only just heard about it through my care worker and I'm beginning to feel like I'm not the only one who has bladder problems so it feels good for me to join the team
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Posted 1 year ago
I am very lucky to get a yearly check up kit sent to me & I really appreciate it.
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Posted 1 year ago
Prompt responses and help available
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Posted 1 year ago
Iuse it all the time can't be with out
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Posted 1 year ago
Very helpful information.
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Posted 1 year ago
The information and support is amazing it’s very sad there are thousands of people who suffer alone .and to have this support is wonderful ❤️
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Posted 1 year ago
I tried to order the loo card but nothing happened. I had one of your cards and it's got damaged. So I'd like a new one please. A real card. Please
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Posted 1 year ago
Hi there Rita, Thank you for taking the time to bring this to our attention - we're sorry to hear that the digital card isn't working for you. If you'd prefer a plastic card, you are very welcome to purchase one via post, with a small payment via BACS or cheque. Please submit the form and payment and we'll dispatch a card to you via return post. You can download the form here: https://www.bladderandbowel.org/help-information/just-cant-wait-card/ If you need further support, simply contact us via our website. Kind regards Customer Support Bladder & Bowel Community
Posted 1 year ago
Very handy to know about the many ways we can get support, help and advice.
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Posted 1 year ago
Provides valuable and relevant I formation to help many issues
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Posted 1 year ago
Haven't received my card yet but I know hence my age I cannot hold going to the toilet when in town.
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Posted 1 year ago
Loose stools passing urine more regular frightened to eat most food lost weight
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Posted 1 year ago
I have bowel disease if it wasn’t for the cannot wait card I would be in a mess
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Posted 1 year ago
I haven’t received my card for the bladder & Bowel I filled in a form as well
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Posted 1 year ago
Made me feel comftable and it was done very professionaly
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Posted 1 year ago
Absolutely no one knew what I was talking about when I requested use of a bathroom. I tried 8 or 9 different stores in several towns in the uk and no one could assist me. No one knows what we are all about. Sorry no can't allow access, bladder and who? My boss said no, you'll have to use another store this is for staff only The final one said to me " prove it". I have given up asking. The bar code could be anything. I think a card with your name and request plus B&B community logo and something more official would be better.
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Posted 1 year ago
Dear Geoffrey, We're very sorry to hear this - we're actively trying to resolve this with an awareness campaign with businesses, but this of course takes time to filter down to customer-facing staff. In order to keep the cost of the card low (and indeed free) we have kept the design as simple as possible, we do however take on your comments and will address them with a new product review. Your comments and feedback are so valuable to us - thank you for your time and suggestions. Please do stay with us as we continue out journey to reduce stigma around bladder and bowel issues, and address this very important topic. With kind regards Customer Support Bladder & Bowel Community
Posted 1 year ago
I was refused by krispy cream in Manhattan.
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Posted 1 year ago
Dear Esther, We're very sorry to hear this, and hope that you ware ok. Unfortunately not every outlet is going to be aware of the Just Can't Wait Card yet, but we do hope that the more we all speak about our needs, the more compassionate people and businesses will be. You can find out more about what we're doing to tackle this on our website. Please stay with us on the journey. Wishing you all the best, Customer Support Bladder & Bowel Community
Posted 1 year ago
Excellent information provided and helpful advice support and tips . The “just can’t wait” card being such a good thing to have putting my mind at rest when out of my home . Thank you for helping me on my journey .
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Posted 1 year ago
Filled form onl line set a sae as requested not had anything back
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Posted 1 year ago
Hi there Brian, We're sorry to hear this, but hopefully we can help! We have chased this up with the team to trace your order, and will get back to you as soon as possible. Many thanks for your patience Customer Support Bladder & Bowel Community
Posted 1 year ago
I think it is a great idea having the cards as I panic and have stopped going out places in the case I need to go to the toilet.
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Posted 1 year ago
Bladder & Bowel Community is rated 4.6 based on 10,936 reviews