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Bladder & Bowel Community Reviews

4.6 Rating 10,853 Reviews
92 %
of reviewers recommend Bladder & Bowel Community
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About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

Non existent
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Posted 3 years ago
Hello there, We're so sorry to hear that you didn't have a better experience. Can we help further? Please email us at help@bladderandbowel.org and we'll see what we can do to resolve your issues. With kind regards - Bladder & Bowel Community Team
Posted 3 years ago
Thoroughly recommend bladder & bowel Community Full support at times needed especially when it's hard to come to terms with longterm changes illness and disabilities to our bodies. There's always someone to talk to. The company supply supplies and you can get a just can't wait card either digital hard card... a lifeline a family is how I describe bladder and bowel Community
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Posted 3 years ago
Dear Alison, We're going to pass on your review to the support team, thank you so much for your kind words and feedback. We're so grateful to be in the position where we can help! With kind regards - Bladder & Bowel Community
Posted 3 years ago
Great information on the site.
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Posted 3 years ago
How long do I have to wait for my can't wait card
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Posted 3 years ago
Dear Cheistina, You shouldn't have to wait long at all :) If you applied online for a digital card, the link download should arrive within seconds - do apply again and look out for an email from us with details. If you applied for a plastic card by post, as soon as we've received your application and payment we will send out your card. If it has been more than 10 days, we'd need to look into this - please if you're concerned, email us at help@bladderandbowel.org and we will chase your order. With kind regards - Bladder & Bowel Community Team
Posted 3 years ago
Very easy website to use, thanks to everyone for their help
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Posted 3 years ago
Thank you for the digital Can't Wait Card . I recently went to an event with lots of people and the card gave confidence.
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Posted 3 years ago
We're so pleased to hear you're happy with your Just Can't Wait Card, and have found it helpful. All the best with your ongoing journey! Kind regards - Bladder & Bowel Community Team
Posted 3 years ago
Very approachable, and efficient response to questions. Helpful all round.
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Posted 3 years ago
I am very new to this community, the adviser on the phone was so helpful and understanding, he made me feel reassured and gave a lot of advice
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Posted 3 years ago
Just can't wait card saved my life
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Posted 3 years ago
Have not received my card?
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Posted 3 years ago
Dear Silvia, Thank you for your review and we're sorry that you haven't had a more positive experience. If you ordered a card online, via the online application form on our website, this would have been for a digital card. You would have received a link via email, to enable you to access your unique link. If this has expired, please repeat the process. If you would prefer a physical card, we make a small charge to cover postage and packaging. Please forward a cheque for ÂŁ1.99 payable to Bladder and Bowel Support Company Ltd, to: Bladder & Bowel Community, Forward House, 17 High Street, Henley-in-Arden, B95 5AA, and include your name and return address for us to send your card. If you require any support, please email us at help@bladderandbowel.org. With thanks and kind regards - Bladder & Bowel Community Team
Posted 3 years ago
I was phoned back the next day to answer my questions. I was given very helpful advice and useful sites were e-mailed to me so that I could further research my problem myself. Very professional but at the same time, very friendly and I was instantly at ease discussing my problems.
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Posted 3 years ago
There is constant support on this site. It is inclusive and practical. Sympathetic and non judgemental. A place to find help, information and comfort.
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Posted 3 years ago
It really helps to show your card when your in trouble had to use it for the first time the other day and people are so helpful
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Posted 3 years ago
Really disappointed that the cards are no longer available to order online and now require payment
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Posted 3 years ago
Very good for sick person
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Posted 3 years ago
It's great to know that I have comfort in the fact that I'm not alone with this embarrassing condition and that the bladder and bowel community is supportive
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Posted 3 years ago
Due to covid haven’t been able to use it
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Posted 3 years ago
Very helpful and friendly advisor.
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Posted 3 years ago
Just recently joined . So glad that there is someone to talk & listen to, specially in these uncertain times.
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Posted 3 years ago
Haven't used it much but did download the "Just Can't Wait" card once and it really helped.
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Posted 3 years ago
Bladder & Bowel Community is rated 4.6 based on 10,853 reviews