Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.63

4.6 Rating 10,935 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“I would have went ahead and ordered a card but it's reliance on wallet apps put me off. Looks like a good service otherwise.”

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Posted 1 year ago

“I struggled with my sons bowel issues since he was potty training (now nearly 10) I am pleased to say with the bowel and bladder nurses help, he is no longer having accidents (1 year in)and doesn’t need prompting to go to the toilet. It has made such a huge difference to our lives especially my little boys life so I really can’t thank them enough!!”

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Posted 1 year ago

“Very informative and helpful”

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Posted 1 year ago

“I paid and applied for a card 2 weeks ago no responce not that i should pay for this because of my condition”

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Posted 1 year ago

Dear Michelle, We're so sorry to hear this - we are looking into your order and will get back to you as soon as possible with a resolution. Many thanks for your patience, Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“I haven’t been a member for very long, but I’m thankful I found this site! My issues are not as advanced as many others’ are, so it’s helpful to understand different symptoms and treatments. I haven’t found a doctor to take me seriously yet, so I’m getting much more info from this site then anywhere else.”

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Posted 1 year ago

“Great community”

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Posted 1 year ago

“Your community and the badge thing that you download to your phone has been a total life line to me knowing if something happens during a day , I know I can go somewhere and use their facilities without embarrassment. I wish I would have known about you guys a long time ago . It would have saved me some dignity.... THANKYOU..”

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Posted 1 year ago

“I asked for a toilet card on more than one occasion and not received it”

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Posted 1 year ago

Hi there Fiona, We're sorry to hear you're not happy - if you requested a free toilet card via our website form, then you should have been directed to download your card to your phone. If you'd like a plastic card, these are available to purchase using a postal form, payable via cheque or BACS. If this hasn't resolved your issue, please kindly let us know further details by emailing us at help@bladderandbowel.org. With thanks and kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“What I found out his brilliant thank you”

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Posted 1 year ago

“Interesting information and some fun lighthearted items which could otherwise be a difficult subject”

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Posted 1 year ago

Dear Ceri, Thank you for your review, we're glad we could (hopefully) encourage a smile around what we all know is a very serious subject. Thank you for being part of this very important community. If you need any further support please let us know via our website. With kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Any site that can give me advice on my bladder and bowel is a massive help to living with this”

Bladder & Bowel Community 5 star review on 30th November 2023

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Posted 1 year ago

Hi Chris, Thank you so much for your review, it means so much to us that we've been able to help in this way. With kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Thanks for the key it's a life saver and makes my life easier when out shopping but card would be handy”

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Posted 1 year ago

“Makes you realise that you’re not the only one with these issues & that there is someone to turn to for help & advice”

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Posted 1 year ago

“Absolutely brilliant I didn't know about the service until my sister told me keep up the great”

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Posted 1 year ago

“Very useful for information. Also nice to know you are not alone.”

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Posted 1 year ago

“I was impressed by the speed of the acceptance of my request for a card. I have been lucky in not having to have to use it yet, although I look forward to the time when it is going to be extremely useful.”

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Posted 1 year ago

“Overwhelmingly embarrassing issue but was made to feel its OK and will be supported and helped with my issues. After the phonecall action was prompt. Even my GP phoned me after the letter from B+B clinic was received. The nurse listened and understood my problems which my GP had ignored and denied previously. I have a better relationship with my GP post bowel cancer and present issues thanks to the ongoing support and understanding from my B+Bnurse. Thank you so much.”

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Posted 1 year ago

“Such a help knowing I have access to toilets”

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Posted 1 year ago

“They have been amazing with me. They are very helpful and give a great service. They have always answered the phone when I ring them and give lots of helpful advice when I need it.”

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Posted 1 year ago

“I tried for over an hour to get a card and it did not go through. I am very disappointed”

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Posted 1 year ago

Hi there Gerry, We're sorry to hear this, thank you for bringing this to our attention - did you reach out to our customer support email? We always reply with support where possible or alternative solutions. If you can kindly let us know where the process was going wrong for you, we can offer support. We'll follow up to see if we can put this right for you. Many thanks for your patience, Customer Support Bladder & Bowel Community

Posted 1 year ago

Bladder & Bowel Community is rated 4.6 based on 10,935 reviews