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Bladder & Bowel Community Reviews

4.6 Rating 10,846 Reviews
92 %
of reviewers recommend Bladder & Bowel Community
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About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

Excellent 5 stars came across this website from the NHS and got my card in two minutes and digtal so can not get it lost safe in my phone I am happy with all the help I have received
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Posted 1 year ago
I Found out about your community via tiktok I've suffered with bladder issues for years and no one told me about you so I'm glad I'm finally found out . I dealt with a man called Tom J who was brilliant at telling me what help and goodies I'm entitled to . All the products that were sent out to me where great . I found lots of useful information on your website I'm very happy with your help and support I would definitely recommend to other people with the same medical conditions.
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Posted 1 year ago
I have only just joined so can't really comment other than to say I look forward to the support I hope to get...
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Posted 1 year ago
Very easy to deal with
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Posted 1 year ago
I have a bladder problem which means I cannot hold my water and quite often I was in an embarrassing situation where I would have to explain my situation and ask at various places mainly restaurants and cafes if I could use their toilet, Bladder and Bowel Community sent me a just can't wait card which I just show to a member of staff at such venues and I never been refused, thanks to the community my life has greatly improved
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Posted 1 year ago
I requested a Just can't wait card as I have a recent diagnosis of bowel incontinence. I am very happy with this as it somewhat relieves my 'toilet anxiety'. I feel confident that if I need further support the Bladder and Bowel Community will be there for me.
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Posted 1 year ago
Great to know organisation is there. Just Can't Wait, card a useful extra. I'm disappointed by lack of info on : rectal prolapse, and IBS management.
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Posted 1 year ago
Hi there Maggie, We're sorry to hear you didn't find the information you were looking for - we will certainly be reviewing these areas in light of your feedback. Thank you for taking the time to share this. In the meantime, we wonder if you found our site-search useful? If you type in IBS for example, you'll find a range of related topics which we've covered - or copy and paste this link: https://www.bladderandbowel.org/?s=ibs Wishing you all the best in the meantime, Customer Support Bladder & Bowel Community
Posted 1 year ago
I think it is a great idea. But I went to 2shops boyes and superdrug in South shields and was refused.
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Posted 1 year ago
Hi there Gloria, We are so sorry to hear this. The card is usually widely recognised, and we're very sorry to hear that this happened to you. We're keen to address this through our Just Can't Wait Toilet Scheme, which is aimed at educating staff and venue management around the importance of access to toilets. If you would like us to contact any venues near you in order to improve access to toilets, please email us with details to: help@bladderandbowel.org Thank you for being on the journey with us! With thanks and kind regards Customer Support Bladder & Bowel Community
Posted 1 year ago
There are some interesting cases on this group. It's also good to see other people having similar problems.
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Posted 1 year ago
Quick response and great service
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Posted 1 year ago
Staff polite & service provided are first class
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Posted 1 year ago
Easy to contact for any advice and information needed
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Posted 1 year ago
I am not happy with your service provider at all. I applied for a Cannot Wait plastic card therefore, I filled out and posted the form also, done the payment of £2.95 beginning but I haven't receive any card yet!?
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Posted 1 year ago
Hi there Somayyeh, We wouldn't be happy either! Thank you for bringing this to our attention, we shall trace your order and get back to you with a resolution as this is very unusual for plastic card orders. Thank you for your patience, in future please do email us with any concerns - you can always reach us via our website or on help@bladderandbowel.org With kind regards Customer Support Bladder & Bowel Community
Posted 1 year ago
Only dealt with them by phone apart from ordering my plastic Just Can't Wait card. But good friendly service and advice.
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Posted 1 year ago
I am so glad that Bladder and Bowel exists. I was diagnosed with IBS and the 'just can't wait' card or app have saved me from having to justify why I need a loo urgently.
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Posted 1 year ago
I find it very reassuring to hear others stories and share advice. People are very kind to each other and there is lots of understanding.
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Posted 1 year ago
I think I screwed up, can you send me out a card in the mail please?
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Posted 1 year ago
My experience has been really positive. In a world where support and accessibility are still few a far between, I have found similar, like minded people going through the same issues a breath of fresh air
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Posted 1 year ago
Very friendly and supportive staff wish there were more toilets
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Posted 1 year ago
Prefect Web site
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Posted 1 year ago
Bladder & Bowel Community is rated 4.6 based on 10,846 reviews