Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.63

4.6 Rating 10,931 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can get caught short at the worse times.No warning and I have to find a loo and of course many shops don't have public loos.”

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Posted 1 year ago

“Just signed up. Payed for a card over two weeks ago, still waiting”

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Posted 1 year ago

“Struggling to get reception in the hospital.”

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Posted 1 year ago

Dear David, We hear you - poor signal is a common problem in hospitals. We hope you manage to find some bars as and when you need it though. Wishing you all the best, Customer Support Bladder & Bowel Community

Posted 1 year ago

“So far I’ve been denied use of the toilets when I’ve shown my pass from 4/5 places I went into. Nobody seems to care about it”

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Posted 1 year ago

“Having problems printing out cant wait card to size to wear on a langard”

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Posted 1 year ago

Hi there, Thank you for taking the time to feedback to us - the card isn't designed to be printed so we suggest purchasing a card to put in a lanyard - this will also be clearer to read and last a lot longer as it's plastic, so will stand up to daily use. You can order a card via post and pay by cheque, or submit your form by email and pay by BACS: https://www.bladderandbowel.org/help-information/just-cant-wait-card/ If you need any support please contact us at help@bladderandbowel.org Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“as i have prostate cancer & im suffering from the after effects of radiotherapy i tried to get a digital "just cant wait" card but there were so many hoops to jump through i gave up. i dont want to install a apple wallet on my iphone as i feel it could be unsafe.”

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Posted 1 year ago

Hi there Roy, We're sorry to hear of your situation and apologise for any inconvenience caused. We apply certain criteria to the application process to try to limit card applicants to people living with a bladder or bowel condition, but understand your viewpoint. The digital wallet is perfectly safe and you don't have to add any payment cards if you don't wish to. If you prefer, you can purchase a plastic card from our website. If you'd rather do this, simply email us at help@bladderandbowel.org and we can support you with this. With kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Don’t use Facebook so don’t know .”

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Posted 1 year ago

Hi there, It sounds like you're referring to our online support group - we run this through Facebook as it's an easy to access platform for most people. You are welcome to set up a minimal profile to access the group, although we understand if this is not an option you'd prefer. If you need to reach out, you are welcome to email us at help@bladderandbowel.org Kind regards Community Support Bladder & Bowel Community

Posted 1 year ago

“It's a good company but the card is like paper”

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Posted 1 year ago

Hello there, All of our cards are biodegradable plastic, and feel a lot like a standard bank card. Please can we ask you to contact us with further details so that we can be sure yo have the right product for you? Kindly email us at help@bladderandbowel.org with further details if you can. With thanks and kind regards Community Support Bladder & Bowel Community

Posted 1 year ago

“I have a can't wait card and it is great but needs an awareness campaign as so many don't know what it is or what it means so I end up spending 10mins explaining it before they agree to let me use the bathroom. All pubs, cafes and public places should know about it”

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Posted 1 year ago

Dear Patrick, We're sorry to hear of your experiences. Thank you for your honest feedback, and we couldn't agree more! This is exactly why we launched our own Toilet Scheme to raise the issue with retailers and social venues, and are working to engage more businesses in the scheme to help break down barriers. We can offer training materials, and a discreet sticker to indicate their toilets can be made available. You can find out more on our website: https://www.bladderandbowel.org/help-information/toilet-scheme/ If you'd like us to approach a particular business or venue with details about the scheme, please let us know via email help@bladderandbowel.org. We'll keep all details anonymous. With thanks and kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“I have read the information and there are some things I can take on board but at the moment I struggle daily.”

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Posted 1 year ago

Hi there Erica, We're sorry to hear you are struggling. If your health is affecting your life negatively we'd urge you to speak to your GP or if you'd rather, you can approach your nearest continence clinic for advice (in some areas you can self-refer). You may wish to write a diary of your symptoms and how these affect you so that you can share this with your clinician to aid diagnosis. If you need support from others in a similar situation, you can also join our Support Group via Facebook, which is monitored by Admins. Find out more: https://www.bladderandbowel.org/news/new-bladder-bowel-community-facebook-support-group/ We do hope this helps - if you prefer you can contact us at help@bladderandbowel.org Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“My name is David Jones I have a prostate problem with always needing to use toilet and I am also on tamasalosine”

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Posted 1 year ago

“Quite frustrating because didn't want an app. Wanted a card because quicker to take out and show. Seem unable to do this. Please advise”

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Posted 2 years ago

Hello there, We're very sorry to hear of your frustration - there is a solution though! Plastic cards are available to purchase for a small fee of £2.95 to cover postage and packaging. If you visit our website, you can download the form directly, and you'll find instructions on how to apply by post for a plastic card on the form itself. Please see: https://www.bladderandbowel.org/help-information/just-cant-wait-card/ If you need further assistance do email us on help@bladderandbowel.org With kind regards Customer Support Bladder & Bowel Community

Posted 2 years ago

“More disabled toilets”

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Posted 2 years ago

“The wrong pad was provided”

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Posted 2 years ago

Hi there, We're sorry to hear this - and this is very unusual. Please can you send us more details so that we can try to help you with your issue? Please email us at: help@bladderandbowel.org With thanks and kind regards Customer Support Bladder & Bowel Community Team

Posted 2 years ago

“I have awarded 3 stars because although I am happy with BBC I have only started to use it in recent weeks. I can change my mind in the fullness of time and give a fairer answer to the question you ask.”

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Posted 2 years ago

“Have just joined this community and have received my ‘just can’t wait’ card on my phone but not used it yet.”

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Posted 2 years ago

“Trying to get a plastic card for help with quickly needing the toilet but can't get one unless I download form”

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Posted 2 years ago

Hi there Diana, Thank you for your review, and we're sorry to hear you didn't find the process easy - we're always looking for ways to improve and will take your feedback into account. We hope you managed to download a digital version of the card in the meantime. If you need further support please contact us directly on: help@bladderandbowel.org With kind regards Bladder & Bowel Community Team

Posted 2 years ago

“Thank you so much.”

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Posted 2 years ago

“Incredibly hard to find help for people with Gastroparisis. The average time for a diagnosis is 5 yrs, during that time Dr. Keep sending us to psychiatrist and refuse to help us with the pain. I was personally flagged at my local hospital for “shopping for opiates “ that I never asked for. Regardless enough with Cancer, gastroparisis is on the rise and if nothing is done it will become a nightmare. 80% young women stuck with this for life. Luckily I am a 58 yrs old man, sick since 2011, diagnosed in 2019. Practically no help from some of the best specialists in western Canada. Time to put this on front page ! Get professional dietitian and specialist on board.”

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Posted 2 years ago

“Their supply of products is excellent and cannot be faulted. They never actually talk to their clients other than to ask about their monthly supply needs. That makes me feel divorced from the Bladder and Bowel Community. I am considering letting my pharmacist supply my catheters. He talks to me.”

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Posted 2 years ago

Bladder & Bowel Community is rated 4.6 based on 10,931 reviews