Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.64

4.6 Rating 10,828 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Excellent service, everything was as it should be. Well ✅”

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Posted 8 months ago

“Of course, I am new to this part of my life, and I think everybody so affected has to adjust in so many ways. Physically, mentally, socially and so much more. At every stage of shock after the operation, treatment, and forward planning I have found the Bladder and Bowel Community to be understanding, kind, helpful and informative. The people have been courteous and very ‘matter of fact’ in their approach. This has helped me enormously.”

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Posted 8 months ago

“Never been in a picture community I was on my own hear my autistic 66 years old to in diapers all the time I get mine off NHS what brand tena not very good in bed”

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Posted 8 months ago

Dear Ken We hope you're ok, sometimes it's a case of trying different products to find the one that suits you. You are very welcome to join our Facebook Support group if this might help - lots of people discuss and share solutions so you may find some support. Join here: https://www.facebook.com/groups/BandBCommunity/ Wishing you all the best, Customer Support Bladder & Bowel Community

Posted 8 months ago

“I'm so glad I ordered the toilet pass as I was struggling to access a toilet without having to buy something first and being asked what's wrong with you very embarrassing”

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Posted 8 months ago

“I luckily have not had to use it yet as I have been off work ill with my bowel problems.”

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Posted 8 months ago

“Seen information regarding the bladder and bowel community. Was happy to know i qualified for a card.”

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Posted 8 months ago

“Hi I will get back to you I just have kids still of school so I don't get a minute be intouch next week thank you”

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Posted 8 months ago

“Hi as yet I have not needed to use the app that I have in the wallet on my phoneCan I please but thank you feel much better knowing if i need to i can . Would like a actual card is it possible that you could send me one . thankyou”

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Posted 8 months ago

“Good quality posts and advice. A very understanding group”

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Posted 8 months ago

“Saves me a lot of embarrassment by just showing my card. I’m so less anxious about going anywhere now , so for me it’s a big thumbs up 👍”

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Posted 8 months ago

“Very pleased with my first order thank you very helpful on the phone.”

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Posted 8 months ago

“Very helpful and supportive thank you for courtesy”

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Posted 8 months ago

“Good professional service”

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Posted 8 months ago

“Absolutely amazing community take a lot of strain and anxiety off my issues and concerns. So friendly and warm.”

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Posted 8 months ago

“I have tried without success to buy the card to help me when I'm out and need the toilet can you help me do this please.”

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Posted 8 months ago

Hi there Elizabeth, Thank you for reaching out to us - you can find our FAQs page here which might answer your needs: https://www.bladderandbowel.org/help-information/resources/faqs-jcw-card/ If you need further support please contact us via our website, or email us at help@bladderandbowel.org with more details about your issue so have we can help you further. With kind regards Customer Support Bladder & Bowel Community

Posted 8 months ago

“Excellent”

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Posted 8 months ago

“My daughter got the card that you do for people who need a toilet quickly and within two days you rang me to see if I needed anything as I had only had mine in recently. I did not and in no time you gave me everything I needed.”

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Posted 8 months ago

“Excellent ideas they share”

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Posted 8 months ago

“Tried to use the ‘just can’t wait’ app in a store, as there were no public toilets nearby, and they did not recognize the app and wouldn’t let me use their toilet! I think there needs to be more awareness of the app!!”

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Posted 8 months ago

Dear Sue, Thank you for your feedback - we agree! We're always working towards the card being better accepted in stores and venues, if you are able to provide details we may be able to reach out directly and offer information on the card to help future instances. Please contact us again via our website, we'd love to hear more. Kind regards Customer Support Bladder & Bowel Community

Posted 8 months ago

“They are really helpful & quick responding”

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Posted 8 months ago

Bladder & Bowel Community is rated 4.6 based on 10,828 reviews