“The quality of the workmanship and the wool is excellent. It is 'as described' and customer service was refreshingly helpful. I am already planning on buying another. Thankyou”
“Ordered a hat and at once realised I'd ordered the wrong colour. Phoned immediately and corrected order. Hat came in revised colour for which I am grateful for their assistance in this matter.”
“Previously bought at Christmas Market. However misplaced a hat :( So pleased I could order online. Order placed Sunday and hats arrived in perfect condition on Tuesday. Hats are very good quality and warm.”
“I just love these scarves. I purchased one for myself in Dalby Forest in November, my brother admired this which resulted in a purchase for him. For me the nice thing is that these are made in Nepal by local residents.”
“Prompt delivery, item exactly as described, very fairly priced. It's a birthday gift & I'm sure my daughter will be more than delighted with it as it's made from natural materials.”
“I was extremely pleased with both the quality of the fair trade hat I purchased and the speed of delivery! It was a Christmas gift, that brought a smile to a child. Thank you to all the people, who made it happen!”
“fantastic company, received my order very quickly, the hats are lovely and beautifully made. will definitely pass on your details to friends and will order again”
“Absolutely delighted with my wrist warmers, very warm and cosy and in a range of wonderful colours. The service from Black Yak was exceptional! Lots of communication; clarifying order details and keeping me up to date on dispatch. Goods arrived well packaged and within time frame. I will be recommending to my friends, and most certainly ordering something else for myself in the future.”
