“Best customer service I had for a long time. Sending me 2 of each items to try on and choose the right size that is trust and service. I also love your products”
“Marvellous service and wonderful unique product.
I wanted to be sure that my purchase arrived as a gift on a certain date. The team at Black Yak took care of that and it duly arrived on time.”
“I have used BY before and always had excellent service . This time it was no different and I am enjoying using the bag. Very useful, lots of pockets.”
“My 6th Black Yak item and the team went above and beyond to get the size I wanted. Luckily they were visiting Nepal and took my measurments for a bespoke Pure Wool charcoal/blue detacheable hooded jacket. The Jacket arrived this week and is a perfect fit with the quality I've come to expect from Black Yak. Absolutely amazing service guys thank you so much.”
“I discovered this brand while on holiday! Bought more directly from them! Absolutely the best quality (lined with fleeces) and beautiful ... not to mention, VERY warm! (hat, head/ear warmers, wrist warmers)!!”
“This ethical company is great! I ordered some products from the website which arrived quickly. Unfortunatly I had to return one of the items becuase it didnt fit, but the returns communication and process was excellent. I highly recommend Black Yak and their products.”
“Easy to use website with excellent delivery time. The two hats I ordered are lovely, beautifully knitted and colourful - just whats needed for a cool British springtime!”
“Brilliant! Love the quality and fit of their beautiful cheerful clothing, and excellent customer service too! Gave extra information about my requirements and the perfect top was sent to me; couldn't be better. Thank you Black Yak!”
“As in the past, the jumper I have recently received is a perfect fit. The team are very helpful, polite, and determinrd to find you the perfect fit. Thank you Black Yak.”
