“Excellent service. Items delivered very promptly and are exactly as described. I liked the fact the company enquired as to the hand size of the recipient. Thank you.”
“I'd like to say a massive thanks you to this company when I ordered I an item for my partner and wasn't sure of the size and it been a gift for Xmas the lady had good customer care skills and the communication was 100% fantastic. Well done black yak”
“I bought two wool jackets and a hat for family members for myself and Christmas presents. The quality of the products is superb and we are really happy with them. The customer service after purchase was exceptional. Because the items are handmade in Nepal the sizes vary and before they sent they emailed to double check on sizes asking for measurements. This meant all the products fitted on arrival. Very happy all round and will definitely shop there again.”
“I bought my husband a beanie hat and a jumper for Christmas, they fit perfectly and he loves them. I provided his measurements for the jumper when I ordered it. I received a call from a lovely lady to check the measurements (I am so sorry but I can't remember her name) and she ensured the jumper fitted perfectly. Thank you so much for excellent customer service and fantastic products. Best wishes for 2022.”
“Fantastic hats, we have had a few now.
Great quality. A great price. Really friendly and quality service. Would highly recommend a purchase ...5 stars”
“I bought my husband some mittens for Christmas as he's been saying his hands were cold and I've had your mittens for two years and know how lovely and cosy they are. He is very happy with them.”
“Efficient service and they even rang me up to check sizing on my online order. The mittens and bobble-hat are of great quality and very warm. My wife is very pleased. Would certainly buy from them again as they clearly care about service.”
“I have bought many Black Yak hats over the years, including for Christmas presents this year. I’m always pleased with the service, the quality and the design. A great product I would highly recommend.”
