“The beanie hat I ordered arrived quickly and it was beautifully wrapped. I had asked for a large size and it fitted beautifully. My husband absolutely loved his Christmas present. Whoever made this is gifted. Thank you Black Yak.”
“I came back to buy these gloves and hat after the gloves I bought before are made so well and look great. They was a present for someone and she is really pleased with them, after giving a description the gloves and hat was made to fit perfect.”
“Excellent service. Items delivered very promptly and are exactly as described. I liked the fact the company enquired as to the hand size of the recipient. Thank you.”
“I'd like to say a massive thanks you to this company when I ordered I an item for my partner and wasn't sure of the size and it been a gift for Xmas the lady had good customer care skills and the communication was 100% fantastic. Well done black yak”
“I bought two wool jackets and a hat for family members for myself and Christmas presents. The quality of the products is superb and we are really happy with them. The customer service after purchase was exceptional. Because the items are handmade in Nepal the sizes vary and before they sent they emailed to double check on sizes asking for measurements. This meant all the products fitted on arrival. Very happy all round and will definitely shop there again.”
“I bought my husband a beanie hat and a jumper for Christmas, they fit perfectly and he loves them. I provided his measurements for the jumper when I ordered it. I received a call from a lovely lady to check the measurements (I am so sorry but I can't remember her name) and she ensured the jumper fitted perfectly. Thank you so much for excellent customer service and fantastic products. Best wishes for 2022.”
