“Bought as a Christmas present, the gloves were received enthusiastically by my partner. There was a loose thread on one of the fingers but he has managed to thread it back with a needle. The gloves are well made and most inportantly, warm.”
“Really good service provided by staff who took the time to write a note on the compliments slip enclosed with my purchase about why they had gone with my second option.
I think this is a really good customer service in that they have read my comments upon online purchase & then taken the time to write a note on the compliments slip personalising the selection & delivery service, really thoughtful.
The wrist warmers were excellent quality & welcomed by the recipient.”
“Really pleased wth the beanie I purchased as a Christmas present for my husband. Great quality and he especially appreciates the soft lining to prevent scalp irritation. The ordering process was easy and it arrived quickly.”
“Really happy with the wool felt hanging decorations of cats in Christmas stockings, bought 2 sets of 3 - grey/ginger/black cats. Would buy more of same design if in different colours - tabby/white etc. Delivery service excellent to both USA & UK locally.”
“Nice handmade quality product
Service staff very helpful- found alternative mail carrier, when ours went on strike, to ensure gift received for Christmas”
“Brilliant Brilliant. Super friendly and we ordered two jumpers, chose next day delivery, just because that was the cheapest option, everything went smoothly but most importantly the jumpers are so lovely!
John Peck”
“Very easy to order, arrived on time & gloves are very good quality. The bobble hat was very nice but too small for my large head, however, my wife tried it on & really liked it.
Will definitely use Black Yak again”
“A nice pair of felted hot water bottles delivered quickly so that I was able to forward them to their ultimate destination against a tight deadline. Well done.”