“Always a good company to deal with: I have ordered from them at least half a dozen times. The products are reasonably priced and of consistently good quality. I asked for a refund on one item on my last order and this was handled very promptly.”
“The service is always brilliant and the jackets are second to none. Mandy checked my sizes so she could get me the closest fit for me. Brilliant personal service. Thank you”
“I am very pleased with the mittens I bought, which are excellent quality and attractive to look at - in fact rather fun for an 80 year old to wear!
What has impressed me are the personal touches with a hand-written note. I also liked the picture showing people in Nepal who may have made my mittens,
I passed on my pleasure with your goods and service to my sister who has also bought some mittens.
All good wishes for your future.”
“I found Black Yak to be the most accommodating on-line company I have dealt with.
They emailed me especially to ask for the size and fit of mitten I would like and supplied a perfect fit.
Thank you Black Yak!”
“Excellent quality and Super warm wrist warmers. Great service contacting me via email to ensure the sizing would be correct. They were exactly what I was wanting. Very happy.”
“This is the 2nd hat I have purchased from Black Yak and the quality is superb. Original designs at a great price. Excellent company to deal with. Will definitely highly recommend.”
“I was so delighted to receive my order of wristwarmers. They are absolutely beautiful! The colour is GORGEOUS (eau de nil) and they are VERY good quality. Would definitely recommend.”
“Love buying from Black Yak- always feels like a friendly company and speedy delivery. I add to my husband's collection of Black Yak hats each Christmas and this year have bought the purple teddy bear hat, which he will love!”
“I came across the Black Yak stall in York market possibly 15 years ago. The jackets I bought then are still going strong, as are all the items I have bought from them subsequently. I'm buying things as presents for others now. Top company. Top products. Top attitude.”
“This is the first time, but not the last, I used your company. I was impressed with the easy ordering and the way you kept in contact over the delivery. There was even a hand written note in the parcel apologising for the minimal delay in delivery. The wrist warmers, a present, seem of excellent quality. I’m well impressed.”
