“Thank you getting my wrist warmers to me in time for Christmas. The quality was great, and my granddaughter loved them. I certainly will buy from your shop again.”
“Exemplary service in the extremely difficult time before Christmas and much appreciated. A beautiful hat delivered in time as a present for Christmas and much loved by the recipient. No hesitation in recommending Black Yak without any reservations whatsoever. Both emails and telephone call were efficient and pleasant. 5 star!”
“I bought two items, a pair of gloves and a scarf, as presents for two different members of my family. Your mail order arrangements worked very well and both items arrived before Christmas....Thank you.”
“I have made Black Yak my go-to company for all my cold weather accessories. I love the quality and the quirky designs.
I always feel that I have bought something special when I buy Black Yak.”
“The recipient loved the hand warmers & the service was great with a personal touch. They took note of (& met) an additional request re sizing on my order. There was a very slight delay with despatch of my order (at the time of year - & especially this year it’s not totally unexpected) but Black Yak kept me informed throughout.”
“Bought some ladies gloves as an xmas present, to replace the lost favourite gloves. Was getting worries, but they would not arrive, but had an email stating they had changed the postage. Received the following day. EXCELLENT PRODUCT, EXCEPTIONAL SERVICE.”
“I ordered a pair of fleece lined mittens as a Christmas present to myself. They arrived with a hand written apology for the delay (only a slight one and well in time for Christmas) plus a lovely photograph of some of their knitters. I am delighted to have warm hands.”
