“I was surprised at just how lovely the mittens were that I purchased, beautifully knitted and finished. I hadn't realised that Black Yak were a Fairtrade company which made the purchase so much better. Thank you for great customer service, integrity and a great product.”
“Really good service, we were in touch with Black Yak before purchase as I had questions about sizing. The replies were very timely and useful, with reassurance that we could return any item that 'didn't fit'. Would use this company again, although the jacket is such good quality it will last a lifetime.”
“I have purchased several hats over the years from Black Yak and have found them to be of a very good quality - especially good for keeping you warm in the Scottish hills!
Prompt delivery too.”
“Quality Item arrived really quickly, perfect for a gift as intended. Also really happy with the packaging which is low on waste and that the items are fairtrade. Would buy again and recommend to others. Thank you!”
“The hat I ordered is a good fit and very warm. I've already been asked where I got it. I found it easy to order, was kept informed about delivery and it arrived in good in around 4 day - over the Xmas period too. We'll done and thanks. I've been looking at your woollen sweaters as well. I'll be in touch. Thanks
Andy”
“Had a slight mix-up with the delivery address (my fault completely), which when fed back to the Black Yak team was sorted that same day and I received the product the following day in time for Christmas!”
“Was so impressed with Black Yak! I bought a pair of their wrist warmers from my local fair trade shop and my mum saw them and wanted a pair for Christmas. I ordered them from the website and they were dispatched even faster than the website FAQ section said. They came really quickly (even though it was coming up to Christmas) and were great quality. Really well lined and warm. We love them! Would buy again!”
“Bought as a Christmas gift so can't wait to hear what she thinks. They look amazing and when I tried one on felt amazing too. Delivery was really quick, thank you Black Yak!”
