“I am absolutely delighted wit the wool hat that was for my partners birthday, she was so thrilled with your product. I must THankyou for a excellently packaged a swift delivery, all my thanks to you and team at BLACK YAK”
“My first purchase of Black Yak gloves were from the York Christmas Market. Absolutely love them and without a doubt, keep my hands and body warm. There’s something about the wrist warmer that works miracles. Bought a second pair on line for mums birthday and received excellent customer care after Royal Mail failed to deliver. Excellent”
“Really happy with my woollen jacket. I've got a couple of these type of jackets already. The one that I've purchased from Black Yak is excellent quality.I appreciated the email from Black Yak to check I had ordered the correct size. Arrived really quickly and well packaged. Would definitely buy more clothes from Black Yak 💜”
“Purchased a jumper. Arrived very quickly via Royal Mail. The jumper is a perfect fit, it's warm and very comfortable. The team at Black Yak are great and will do as much as they can to ensure your purchase is exact for you. I have purchased from them several times and will do so again.”
“I ordered a men's hooded jacket. It arrived on time. The jacket is well-made, warm and nicely finished. The fit is good, although, in terms of the arm length, I would have to have returned the item if it had been any shorter.”
“I was sent the wrong gloves!! However,the way it was dealt with was so kind,professional and efficient that I forgive whoever the new packer was for the mishap!! Lovely,friendly person at the other end of the phone/email and I love my mittens. Beautifully made. Gorgeous product.”
“I really like this hat design. This order was to replace a previous identical one that I bought a few years ago. Was glad to see it still available but slightly disappointed that the wool is much thinner than last time. Still a great comfy hat - just different yarn weight.”
“Thank you so much, my pixie hood woollen jacket is perfect, really well made and good quality. The customer service was first class, checking that I had ordered the correct size. The jacket arrived well packaged and quickly.
I will be ordering more items from Black Yak, as finding a real ethical and quality clothing company is what I've been looking for”