“Incredible customer service. Due to a mix-up on my end I had to cancel my purchase a couple of hours after making it, however the team were amazing, made it incredibly easy and I wouldn't hesitate to come back in future. They've got some great items so I'm sure I'll be back soon!”
“Ordered 2 pairs of mittens. Both pairs are very warm & cosy & so extremely beautiful. They were delivered in a few days. Wonderful efficient service. I will definitely order products in the future.
Thank you Black Yak”
“I was so happy with the quality of items I ordered (2 hats and 1 pair of fingerless gloves) - they are warm and beautiful and my husband and I love wearing them. I also love that this company is fair trade. We will definitely be back to buy Black Yak items for ourselves and gifts for others.”
“So happy I found this site! Hubby and I love our fold-back mittens. They are very well made. I’m hoping they will wash ok. Delivery was quick. Do not hesitate to buy from here.”
“Love these headbands. This my second Black Yak purchase. They are well made and fleece lined, plus they're Fair Trade too. These headbands are a firm favourite of mine since suffering from neuralgia triggered by the wind getting to my ears.”
“I really like the hat and the fact that the company is a Fair Trade company. However the lining is made of polyester which as we know sheds particles when washed which I am not happy about.”
“Thermal mittens-good quality items, very well made, if a little bulky. Certainly keep my hands warm which is why I bought them. I ordered medium size as I would usually do but they are a bit big. Kept them as fed up with cold hands! Arrived before stated delivery date. Also like the ethos of the company. Well done Black Yak 🙂”
“Were bought for my daughters birthday which is on Friday, and I know she will love them. Quality and service were excellent. I am really pleased with them and will order from Black Yak again.”
