“customer service team contacted me prior to dispatch to request chest size of recipient to make sure i had ordered the correct size. excellent service”
“Extremely helpful customer service and really accommodating to help with sizing as the garments are not high street sizing as such. Fab quality gear and looks good too. We bought a jacket each, lovely and cozy. Thank you Black Yak”
“My partner bought a beanie 2 years ago - great quality, fun design, still looks as new and it gets her through the Canadian winter. So we just got 2 more (a beanie and a bobble) and these seem just as good. Very happy!”
“Super helpful customer service ... the friendly people at Black Yak made sure the jacket I ordered would be the right fit and have the sleeve length I asked for. The jacket and scarf arrived really quickly and are just lovely, fantastic quality, warm and snug. Will be back for more soon!”
“The mittens I ordered for my Mum arrived in good time and were perfect, just what she wanted. They were good quality and a reasonable price too. Would recommend Black Yak.”
“Always going that extra mile to help - especially when returning shirts too large or small, they are so incredibly quick to respond and their service is by far the best I have experienced in a long while - just love this company!”
“Trying to find a pair of fingerless gloves/wristwarmers so I have them to hand (as it were) when the chillier days arrive. So glad I came across this site. Spoiled for choice. So many lovely designs. They arrived next day and I'm very happy with them. They are on the chunky side, maybe because of the fleece lining, but I am definitely tempted to get another pair of a different design.”
