“Bought all 11 of the family your lovely hats this Christmas. Just arrived so quickly, with thoughtful handwritten note about sizing. It's lovely to think that I am giving a little to Nepal in return. I'm just about to buy two more I love them so much..... Thank you.”
“Lovely products and excellent service. How many other online shops will contact you prior to dispatching an order to check that the size ordered is correct for the customer.”
“Another lovely hat - this time a Xmas present for my son. I, myself have several and a headband for warmer weather.
Excellent selection of hats and they always arrive promptly after ordering”
“Very nice pure wool adjustable and lined hair band. The garment is worth every penny I paid for it, I am not dissapointed I do not think my girl friend will be either.
Trevor”
“Very good communication regarding checking the size required. Lovely mittens, well made and warm. Quick delivery. I would highly recommend this company.”
“Fantastic fleece lined knitted hoody and cotton tunic! Great quality and fabulous colours. Identical to the photos online. So happy to be supporting the Nepalese artisans. Some products may seem expensive but the quality of the goods are justified. You definitely pay for what you get! Love them! Fast delivery to! Thanks Black Yak. 😁”
“We first discovered Black Yak at a Christmas Market in 2019. We were so relieved to find they had a fab online presence when we realised that Christmas markets wouldn't happen this year!
I dropped an email enquiring about an item and got the loveliest reply from Mandy. She helped me find the perfect Christmas present for my partner.
Thank you black yak. And we hope to see you in person next year!”
“I wanted to replace my now, rather old and slightly tatty mittens, as I liked my last pair so much. Ordering was easy, I appreciated the e mail to me checking out size required and the very prompt dispatch of the mittens. The new pair arrived with a little hand written note telling me to call if the size wasnt suitable, which just makes you feel a real person who cares is at the other end of the sale. I prefer mittens to gloves as I find them much warmer, these are lovely colours, well made and based on my last pair, the fleece lined wool is hardwearing, comfortable and offers a degree of waterproofing on wet days.”
“Oh I love the hat. Arrived very quickly and is really well made. It's my 3rd attempt to replace a much loved and lost hat, and I think I have found the one!”