“I've been buying Black Yak products for just under 10 years now, and they always provide quality products. This was the first time buying online and I appreciated the contact and confirmation of sizes prior to despatch. Thank you.”
“Excellent service from this ethical company. We love the products and are very pleased with the latest purchase of wrist warmers. Beautifully made and lots of patterns and colours to choose from. Thank you.”
“Lovely wrist warmers which arrived promptly and well packaged. My only criticism is that there are far too many lovely designs to choose from! They make great presents so I’ll be ordering some more 🙂”
“Lovely, warm snood. Comfortable and warm. It was perfect for watching the Lionesses at Wembley on a bitterly cold December evening 🥶. I chose second class shipping and it still arrived super fast. Thanks to all at Black Yak 🙌.”
“I bought these wrist warmers and beanie for my granddaughter who is just thrilled with them. Beautifully made and toasty warm. Thank you will definitely shop with you again”
“Beautiful excellent quality products; I have never been disappointed since first buying from your market stall in York. Online deliveries are very prompt and securely packaged. The handwritten thank you note was lovely to receive too.”
“Mits. Neckies. Hats. All fleece lined and extremely warm. I originally bought the mits to see whether I could prevent my fingers from going numb whilst out walking the dogs in the winter, and now I have graduated to the neckies and the hats. All are brilliant. I love the colours and variety of styles as well.”
“I am so impressed with the customer service at Blackyak.
Two years ago I was in Portugal visiting my son when I needed to try and order the same jacket I had bought my son several years before. My daughter contacted Black Yak and they sorted it out immediately.
I contacted them again as the zip had failed and being able to talk to someone was brilliant. She again sorted it for me and I am so grateful.
The quality of product and service is excellent.”
“I am always so impressed by the quality and wholesomeness of Black Yak hats and have now managed to persuade all my friends that they are the way forward in this cold and bleak weather. I would not leave the house without mine under any circumstances when the temperature drops below 12 degrees. Keep up the good work of head insulation and thank you again!”
“Fabulous product and customer service - I wanted to change the style of wrist warmers I'd ordered and two more pairs were sent to me by return of post at no extra cost to try on, with a pre-paid envelope for returns.
Super comfy quality item which lasts for years -I know as I've had them before :)”
