“i ordered lovely hand warmers, they are super warm and really pretty! as there was an option to have them adjusted, i asked to have them a little smaller because i have small wrists and they kindly did this for me!
i ordered first class delivery but due to the royal mail strikes it didnt come for about a week and a half but it was certainly really worth the wait!
i definately recommend Black Yak and would definiately buy from them again”
“Excellent service, follow up email to confirm sizing to confirm the correct fit. Jacket bought as Christmas gift for my husband, he already has two other Black Yak items, so was delighted to receive this. Definitely worth the money, very warm, a quality item.”
“This is the third Black Yak jumper I have bought, but the first from the website. As expected the quality of the jumper is amazing, but I was impressed by the service from the company. I received an email to check I had ordered the correct size.
I would recommend Black Yak jumpers to anyone they are so warm and hard wearing and well worth the money.”
“I've shopped with Black Yak for a few years now and I'm so grateful for the wonderful service they provide. Their goods are top quality at very reasonable prices and their range makes it easy to find something beautiful and unusual for a special occasion or a practical, well-made piece of clothing for everyday use. I hope this business flourishes for many years to come as it would be hard to access elsewhere, the excellent products and the first-class service Black Yak provides. Thank you Black Yak xx”
“Love the product but I used my sister’s flat address for delivery. As it is a flat with 4 bells the driver did not deliver it and it got returned to the store. Luckily it got resent to me after a phone call.”
“Wonderful, top quality product - my wife was absolutely delighted with it. Black Yak’s customer service is exceptional - courteous and professional - they couldn’t have been more helpful. Great to find a business these days that operates under such high standards.”
“Have now bought five of your hats - one for me which I love and four for gifts. They are so well made and there's such a choice of gorgeous colours. Best wishes to you and the whole team.”
“Excellent - very pleased. They were bought for a gift. The third pair my family have. Beautifully made, lovely and warm and fit perfectly. I def recommend. Thank you!”
