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Black Yak Reviews

5.0 Rating 3,669 Reviews
99 %
of reviewers recommend Black Yak
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Anonymous
Anonymous  // 01/01/2019
Absolutely delighted with the beautiful handmade hat for my brother in law. He’s going to love it! Thank you for making such lovely items.
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Posted 1 year ago
I like the aubergine colour. I've never had such a thick and heavy jacket before but you don't notice the weight once you put it on. I gardened wearing it this afternoon in minus temperatures. Despite the bulk I was able to move freely and I was really warm. The sleeves are too long but I can turn them under. Marvellous value for money.
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Posted 1 year ago
Visited the market last year and purchased a hat, excellant quality. Ordered on line this time, no issues, great service
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Posted 1 year ago
Great product and unique 👍🏻
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Posted 1 year ago
Lovely warm wrist warmers arrived very quickly. Snuggley warm perfect for this cold weather. I like that finger tips and thumbs are exposed so you don’t have to take them off when in shops. Very pleased with my purchase.
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Posted 1 year ago
Excellent product. Prompt delivery
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Posted 1 year ago
Excellent customer service. My original order of wrist warmers were slightly tight so I emailed and had a phone call within hours. Replacements were sent out really quickly. Couldn't fault them. Excellent service all round ... and lovely warm wrist warmers!
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Posted 1 year ago
A really quality product. The bobble hat is so cozy and warm and fits really well. Excellent communication and good delivery time. Thank you
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Posted 1 year ago
I have four, they are my go to hat when out birding in cold weather. Fit well and look good and are never itchy! This review is from someone who doesn't even like wearing hats.
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Posted 1 year ago
Great service and lovely hat which I have bought as a Christmas present for a relative.
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Posted 1 year ago
This was my first purchase from Black Yak and I'm impressed......communications were friendly and helpful......delivery was speedy and the item received was of excellent quality. All good...Thank you.
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Posted 1 year ago
Royal Mail were very very slow delivering my hat. When it hadn't arrived I emailed Black Yak and received a really prompt email from Mandy. She gave me details of my order's delivery dates and asked me to get back in touch if it didn't turn up. She was very reassuring. My hat came! It's really nice! Thanks Black Yak!
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Posted 1 year ago
Excellent service, and excellent product. I ordered the pink jacket with a detachable hood. Very pleased. I called the company first to discuss size options they were very helpful. The item was well-packed and delivered quickly. First-class service from beginning to end. I would 100 percent recommend this company and the item purchased. I will definitely be purchasing again from Black Yak. Thank you
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Posted 1 year ago
Lovely quality and design .. Cosy ,great fit ,excellant value.
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Posted 1 year ago
Really love my fingerless gloves, very good quality and extremely cosy. Good service too; very prompt delivery Would definitely recommend!
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Posted 1 year ago
I love my Black Yak cap - a new addition after years of service from my Black Yak beanie. The beanie is still toasty warm and going strong, so why a new hat? Because of the peaked cap, which works perfectly at keeping rain from running behind my glasses, and protecting my night vision from bright car headlights when I'm out walking in winter. The Black Yak order process is straightforward, as is the advice on measuring your head to ensure the right size hat. The team is lovely and very helpful, quick to reply to queries. All of that, and the knowledge that my choice of hats and other clothes are helping to support the producers in Nepal. A win-win with the luxury of being able to choose which hat to wear today :)
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Posted 1 year ago
I love my new hat. They responded to my order promptly and I received a hat that fits perfectly much faster than I was expecting (sent to Canada).
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Posted 1 year ago
Really gorgeous hat and service went the extra mile to find me a small size Very happy and will def buy more
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Posted 1 year ago
Jumper arrived in good time, despite postal strikes. The colour was not quite what I had expected from the photograph, but it is amazingly warm! Layered over something softer it is perfect for this winter.
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Posted 1 year ago
Excellent service arrived very quickly and is of great quality
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Posted 1 year ago
Black Yak is rated 5.0 based on 3,669 reviews