Login
Start Free Trial Are you a business?? Click Here

Black Yak Reviews

5.0 Rating 3,823 Reviews
99 %
of reviewers recommend Black Yak
Read Black Yak Reviews
Excellant service and quality,
Helpful Report
Posted 2 years ago
I bought a jacket from Black Yak and it's stunning. So warm and so well made. Quick delivery and excellent customer service. Will definitely be back for more.
Helpful Report
Posted 2 years ago
Fast delivery, good service and lovely product!
Helpful Report
Posted 2 years ago
woolly hats that are so warm and beautifully made. perfect for after our swims.
Helpful Report
Posted 2 years ago
Great customer service and lovely products, my husband loved his jumper so much I’m ordering my son one aswell
Helpful Report
Posted 2 years ago
Purchased a hat as a present for a friend. It arrived really quickly and the recipient loved the hat! Thank you Black Yak
Helpful Report
Posted 2 years ago
Fantastic service. The bag I ordered was previously was available in a different colour, which was no longer listed on the website. I said I'd prefer the other colour if available and that's the one I received. The jacket I ordered is a lovely fit and really warm. Arrived a couple of days after ordering. It's worth giving them information on size requirements/preferences, due to the clothing being hand made, so they can pick the best option for you.
Helpful Report
Posted 2 years ago
Amazing. Lovely warm gloves and hats. Very speedy delivery.
Helpful Report
Posted 2 years ago
I really like my bag - the 4th one I have bought. The only thing I would wish is that it had a few more pockets inside. I always find these very useful in Black Yak bags
Helpful Report
Posted 2 years ago
Loved our mittens last year so look forward to wearing the socks. Great service. They even rang about the size of my socks. Thanks
Helpful Report
Posted 2 years ago
I ordered some gloves for my wife. I received a phone call to confirm some details and they were really helpful and friendly. The gloves fitted perfectly.
Helpful Report
Posted 2 years ago
Black Yak is the go-to place for snuggly winter styles. I love the hand-knit, wool jumper in a fabulous, intense blue. I ordered it roomy for layering. It does have long sleeves but they roll up easily and can be unrolled to cover your hands. The felt jewellery and keyrings are amazing for design, quality, and price and the flap mittens are lined and super-warm. They even have a cover to slip over the thumb - the lack of which is a common complaint from other suppliers. The communication and service were second-to-none and I highly recommend this company if you want high-quality winter wear. I'll definitely be ordering again. Thank you. Black Yak for solving my winter blues.
Helpful Report
Posted 2 years ago
Lovely shirt. Very comfy and cool to wear. Great service too.
Helpful Report
Posted 2 years ago
Really warm, snuggly oversized socks. Perfect for sitting by a log fire 🤗 (or as bed socks)
Helpful Report
Posted 2 years ago
Excellent service. The hat was dispatched speedily despite the Royal Mail strike. Well done Black yak
Helpful Report
Posted 2 years ago
Excellent service and product I got the size wrong and the returns process worked very well - talking to a real person who was keen to help
Helpful Report
Posted 2 years ago
Very quick, amazing quality
Helpful Report
Posted 2 years ago
Wouldn’t even give 1 star was about to buy something from the lady at the stall in York she was so rude so didn’t get anything really rude lady
Helpful Report
Posted 2 years ago
Perfect item, just as described. Delivery was very fast. My hat was carefully packaged. Very happy with my order thank you. Jo
Helpful Report
Posted 2 years ago
a wonderfully customised service who took care to make sure the order was the right size and ensure delivery was with the minimum of fuss. would certainly recommend to all those who have commented on the item purchased.
Helpful Report
Posted 2 years ago
Black Yak is rated 5.0 based on 3,823 reviews