“Love all Black Yak products. I have fingerless gloves and now a beautiful hat. The quality of your knitwear is superb. So warm & look lovely. Would recommend and will certainly purchase more in the future. Thankyou”
“I have returned to Black Yak at least four times now for their fabulously cosy and funky hats. All the warmth and hard wear from the wool but the kindness and non-itchiness of the micro fleece band to protect sensitive skin and ears, perfect. In my experience their customer service and communications have been nothing less than exemplary and I wouldn’t hesitate to recommend these lovely people in helping support the talented knitters and felters cooperative in Nepal. They ought to know a thing or two about keeping warm! Huge thanks again to all involved, you’re ace.”
“Lovely hats, they are made well and so comfortable! I have alopecia and I am always on the search for nice hats. Even better to know that my purchase is sustainable and helping others to earn a living. Well done Black Yak!”
“An interesting variety of goods, definitely “ not on the High Street” items
Love the fact that it is helping those who are struggling to make ends meet.
Plus using natural materials.
The Christmas tree decorations are so cute ( especially the donkey).
A hat for my husband is well made & looks great.”
“The best customer service I could have asked for and a lovely, high quality product.
I had accidentally ordered two of the same hat without knowing. The next day I received a call on my mobile from someone on the team at Black Yak to very simply ask if I wanted two the same (as they were packing the order and suspected I'd made a mistake). I had and I am extremely grateful for the team member for checking. I was only charged for the one hat (exactly what I had wanted) and it arrived very shortly after.
Thank you for the excellent and thoughtful service.
Kyron (West London)”
