“Many rang to advise I had ordered twice. This led to me buying another hat instead of getting a refund. One was too big. I spoke to mandy and she sorted this for me. What an asset to the company she is.great service, lovely lady”
“My Black Yak hat is my favourite hat! Really cosy and often admired. I ordered a hat as a present and it came within a few days, no problems using the website, and a crazy big range of hats to choose from”
“Love this hat. It’s for my husband, he’ll be delighted, especially as you were able to send me a large size to fit his big head. The quality is excellent and the colours and pattern are great. Great service all round. Thank you Black Yak 😁”
“Beautiful, high quality things and very excellent customer service. I loved my own gloves so much that I bought my 3 children each a pair for Christmas. Thank you.”
“I bought two pairs of wrist warmers / fingerless gloves. They are woollen and fleece lined and are very very lovely. Great quality and a perfect fit. My hands are so cosy even in the low temperatures we are having at the moment. The service and delivery from Black Yak has been brilliant.”