“Bought a Black Yak hat years ago in York, but sadly lost it a few weeks ago. Replaced the same hat in a different colour (just in case the other turns up), plus bought socks online. Items arrived as ordered and very pleased with them.”
“Always a good company to deal with: I have ordered from them at least half a dozen times. The products are reasonably priced and of consistently good quality. I asked for a refund on one item on my last order and this was handled very promptly.”
“The service is always brilliant and the jackets are second to none. Mandy checked my sizes so she could get me the closest fit for me. Brilliant personal service. Thank you”
“I am very pleased with the mittens I bought, which are excellent quality and attractive to look at - in fact rather fun for an 80 year old to wear!
What has impressed me are the personal touches with a hand-written note. I also liked the picture showing people in Nepal who may have made my mittens,
I passed on my pleasure with your goods and service to my sister who has also bought some mittens.
All good wishes for your future.”
“I found Black Yak to be the most accommodating on-line company I have dealt with.
They emailed me especially to ask for the size and fit of mitten I would like and supplied a perfect fit.
Thank you Black Yak!”
“Excellent quality and Super warm wrist warmers. Great service contacting me via email to ensure the sizing would be correct. They were exactly what I was wanting. Very happy.”