“Bought a pair of wrist warmers for my Mum as a Christmas gift. Package took a few days to arrive and came with an apology note that it hadn’t been posted sooner. Which was a nice touch, but I hadn’t been worried as I ordered in plenty of time. The quality of the item is exceptional and my Mum is really pleased with them. For the price I think these are better then what you can buy on the high street, and the fleece lining makes them really warm and not itchy. I’ll be purchasing from here again in the future. Really impressed, and such lovely designs and lots of choice.”
“The two hats are wonderful, as you'd expect. My partner loves his & I mine!
There was a delay in the posting of them, but such a positive response when they realised* Yes definitely a recommendation from me :)”
“I ordered the wool jellybean slouch, in truffle/red, as a Christmas gift. Online shopping for hats was not easy as it was impossible to tell, in most cases, how they would look when worn. The Black Yak site helpfully showed people wearing the hats, so I had a good idea of exactly what I was getting. The product also oozed quality. I was very happy with my purchase and it was a hit as a gift. Might have to get one for myself now :-)”
“Fantastic service and beautiful items. Arrived very quickly even though it was just before Christmas. Kept me informed when the items were dispatched”
“Good to be ab.e to order Christmas presents from a fairtrade company. Good and personal service. Due to the nature of the products sizing is not always standardised so you need to specify clearly on ordering what sort of size is needed and whether you need male or female sizing. However, when you do the response is helpful and prompt. Courier was expensive. Post would have been fine.”
“Under the pressure of delivering Christmas orders, Black Yak were delayed in posting my beautiful green headband, so they upgraded my postage to first class. Excellent service, and my headband is warm, colourful and fits perfectly.”
“Bought a a Christmas gift for my wife, she loves it, quality is outstanding and will definitely keep her warm. Fast delivery and fit as advised by yourselves.
Thank you.”
“I ordered the gift vouchers as a Christmas present for my son and daughter-in-law. They were very well received! They seem to have spent days subsequently poring over the website, selecting their jumpers!”
“Due to the circumstances we are living in at the moment and with it being nearChrishstmad postage was slower but Black Yak kept me well up to date with where my order was at. The hat and gloves are amazing and my daughter loves them to bits, exactly what she needs living here in a very cold Scotland !”
