“I ordered a hat from Black Yak which is fabulous. Just as described and lovely colours. The hat was a little late in being dispatched but Black Yak kept me upto date regarding delivery times. I would definitely buy from them again.”
“I ordered a pair of mittens for my 81 year old mum. They are beautifully made in red wool, lined with soft fleece. She will love them and I’m so pleased I came across your company on the internet!”
“Been buying from Black Yak at York for years but have bought a number of items online recently. Items have arrived within a few days of ordering and are well packaged. Happy customer!”
“I ordered the wrong size and emailed black yak on the Sunday morning and the young lady emailed me straight back and amended my order very helpful and order was delivered in a couple of days”
“I love my new hat. I now own 4 different style hats. They keep my head lovely and warm and it's not hard to see why. Fast delivery from ordering online”
“Easy buying process and good website navigation. Delivered quickly to.
The Wrist warmer Gloves are really well made and so cosy to wear and the choice of colours is great. Well worth the price. Definitely recommend them.👍”
“We discovered Black Yak while living in the UK. Now that we are back in the States, we still love their products. My most recent purchase was three weeks before Christmas. I placed my order with no real hope of my item arriving in time for Christmas due to overseas shipping. On top of that I made a mistake on the online order form. I immediately emailed and followed up with a phone call. The customer service was quick and responsive. The issue was fixed with no problem. Before shipping my item they contacted me to double check the sizing. And to my surprise, the item arrived about 10 days later in plenty of time for Christmas! I love this company! They have amazing products and their customer service is top rated! I will continue to be a loyal a customer even from across the pond.”
