“Great quality products and feels good to know of their source and trading policy, not cheap but good value, excellent service on delivery and partial return.”
“LOVE this company. Their products are high quality, the customer service is excellent. Very kind people working hard here. I love all my bags I purchased here, gorgeous design, very comfy and durable fabrik.”
“Really helpful and the clothes are beautiful! Some of the sizes are slightly different to what I'd expected but they all fit and actually look fab. And they said to let them know if there was a problem - which there wasn't! Brilliant! Thanks”
“Received my headband , so pleased with it perfect fit compared to many others I have looked at elsewhere . Black yak is excellent . I’d recommend their headbands , pure comfort and warmth love it !! ❤️”
“Black Yak hats are amazing! They are very high quality, with thick wool, and so cosy. I like how most of them have a soft fleece lining headband inside as it keeps your head really warm and prevents wind chill. There were so many hats to choose from on the website, it took me ages to decide! I especially like the ones with the bright stripy colours. The customer service was excellent as the two hats I ordered arrived quickly. I had picked two different types thinking they were the same type, and there was a kind handwritten note offering me a refund if I had been mistaken in my order. I liked both styles of hat (especially the black rainbow one) so I have kept them both. I will be recommending to everyone they should shop here for Christmas presents :) Keep up the good work Black Yak, and thank you!”
“I was very happy with the service from Black Yak. The ladies I spoke to were very friendly and helpful. I would definitely recommend the web site to a friend.”
“Love! And always have. I get a pair of wrist warmers every year. I normally buy them from a lovely stall in the centre of York but haven’t managed to get their this year. Thank you! I love them”
“Black Yak make a wide range of practical but stylish garments to a high standard. Their online ordering is excellent, and their returns service is efficient should it be needed. But their very human and likable, cheerful and friendly service team are the icing on a very satisfying cake.”
