“Had seen a pair of fingerless gloves in a store nearby but they had sold out when I went to buy them. Found the same ones online but was a bit concerned about sizing so I sent my hand measurement with the order.
Very quick delivery with a nice hand written note and they fit perfectly. Have hardly taken them off since. Thank you.”
“If I am honest I only wear Black Yak hats they are comfortable and warm and easy to care for. I think I have had one now for nearly 12 years.
Ordering was really easy and my hat arrived about 4 days later
Thank you team really appreciate your range of hats”
“Beautiful quality wristwarmers. A bit more expensive than a lot I have seen around but well worth the extra. Nicely lined and finished. They made a beautiful present! Nice attention to detail in the labelling and the product has a real sense of being carefully and individually made rather than mass produced. Definitely recommend.”
“Excellent personal service, as always. I’ve bought many hats from Black Yak & have always been really pleased with the products and the fact the company go above and beyond to ensure I get the right size for my small head! Cannot recommend highly enough.”
“Excellent customer service. The hats I ordered for Christmas didn't arrive on time due to royal mail chaos and black yak couldn't have been more helpful in helping me track the parcel.
The hats have finally arrived and they are fantastic. Really well made. Great wool. Good fit. And look great. Would definitely buy from black yak again. Highly recommend.”
“Brilliant experience - great customer service with a personal touch. Fantastic fleece-lined top which fitted the recipient perfectly. It's gone down very well as a replacement to the original version (purchased at least a decade ago). Has been worn a few times already and it even protects against light drizzle in the Pennines. Thank you!”
“By far the best hat I have ever owned. I have searched for years for a snug fitting wool hat that didn't itch when I wore it and these hats are perfect. So much so, I have bought three of them and will likely buy another soon. People at work have complimented me on the hats and have gone on to buy their own. The picture is of me wearing the hat on one of my YouTube landscape photography films @simonboothphotography”
“I bought the jumper for my husband's Christmas present. As I wasn't sure about the size, so I asked by email. Mandy was very helpful to choose suitable one. We got perfect size jumper and it became most favorite one in his closet. The yarn is very high quality, warm enough to spend in cold weather. The design is beautiful, we can't find such a good one in shopping center. Thank you so much!”
