“Excellent Quality. Excellent customer service.
Bought a fleece lined hooded knitted jacket for my husband. Bit wary of spending £110 on something I haven’t seen in the “flesh” but decided to give it a try.
Received a email after ordering asking for recipients height and measurements to check I had ordered the right size. My husband is 6ft 4 so this can be a concern with things ending up too short.
However the jacket arrived promptly and fitted like a dream, plenty long enough on the back and the quality is superb!
Delighted. Will definitely order from them again”
“Lovely hand made jumper - very warm. Generous on sizing. My second purchase - as my husband loved the first but I didn’t always follow the washing instructions, using my washing machine for the rinse and it shrank!”
“I loved the style of hat and sent some details about my size along with my order. I was then contacted again to check my measurements and the hat I received was a perfect fit! I absolutely love it! Thank you 🙏”
“Fantastic, as always. Quality products which do exactly what they should ( ie keep yer 'end warm!!) Just wish you did slouch beanies with fleece lining in black? Thanks”
“I ordered an adjustable handle - gheri bag - green several months ago. I've been using it since it arrived, a really lovely bag, very handy with two pockets inside and outside. This is my second one from Black Yak, I grew to love their bags so much I don't use anything else anymore. I also absolutely love their fair trade ethos and their support for Nepal communities. If not for anything else, then this reason only is good enough for me, to buy their products. Well done Black Yak lovely people. I applaud you.”
“Great service - very fast delivery. Bought a hat that I already own but in a different colour. Very pleased with the hat and the fact that it is fair trade.”
“Excellent service, BY checked with me as I had ordered two of the same items, which was correct, and my order was rapidly despatched. Can’t fault them.”
