“Bought two more bobble hats for the kids as I already had one. Temperatures went down to minus ten where we were and the hats were always warm. Really good quality and excellent delivery.”
“Wow what a great shop. They sell real handmade things at a reasonable price. It's so refreshing when you're used to getting low quality mass produced stuff from most other online stores. Not only that but they have amazing customer service too. I mentioned the build of the person I was ordering a jacket for and they sent one that matched.
They seem genuinely nice too, leaving friendly hand written messages in the package and a couple of little free christmas decorations as well.
It's really nice to know they're fair trade and the send pictures of all the staff in the package too which is nice.
Couldn't recommend them highly enough.”
“The quality, design, pricing, and delivery are all superb. The fit of the hats and their attractive colours and shapes are the best as well. We now have four. Great company.”
“The perfect Christmas gift, lovely quality and great service - delivered as promised in plenty of time to wrap and pop under the tree. Black Yak hats are the best.”
“Bought as a Christmas present, the gloves were received enthusiastically by my partner. There was a loose thread on one of the fingers but he has managed to thread it back with a needle. The gloves are well made and most inportantly, warm.”
“Really good service provided by staff who took the time to write a note on the compliments slip enclosed with my purchase about why they had gone with my second option.
I think this is a really good customer service in that they have read my comments upon online purchase & then taken the time to write a note on the compliments slip personalising the selection & delivery service, really thoughtful.
The wrist warmers were excellent quality & welcomed by the recipient.”
“Really pleased wth the beanie I purchased as a Christmas present for my husband. Great quality and he especially appreciates the soft lining to prevent scalp irritation. The ordering process was easy and it arrived quickly.”
