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Black Prince Narrowboat Holidays Reviews

4.8 Rating 251 Reviews
95 %
of reviewers recommend Black Prince Narrowboat Holidays
4.8
Based on 251 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Black Prince Narrowboat Holidays Reviews
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Phone:

01527 575115

Location:

Stoke Prior, BROMSGROVE,
Stoke Prior, BROMSGROVE
Worcestershire
B60 4LA

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Black Prince Narrowboat Holidays 5 star review on 9th August 2024
Mr Roth
Black Prince Narrowboat Holidays 5 star review on 29th April 2024
Anonymous
Black Prince Narrowboat Holidays 5 star review on 4th October 2023
Mrs Wilson
Black Prince Narrowboat Holidays 4 star review on 4th October 2023
Mrs Bryant
Black Prince Narrowboat Holidays 5 star review on 10th July 2023
Stacy & Ziggy
Black Prince Narrowboat Holidays 5 star review on 21st June 2023
Ms Oliveira
Black Prince Narrowboat Holidays 5 star review on 17th May 2023
Mrs Lee
38
Anonymous
Anonymous  // 01/01/2019
Great holiday for first time boaters! We chose the Union Canal as we didn't fancy too many locks and it was perfect for us. Expert guidance given on how to drive the boat and navigate the canals - all of the staff we came across from booking and welcome staff to maintenance and canals staff were brilliant. We loved the narrowboating experience, and the trip to Edinburgh and back was relaxing and enjoyable.
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Posted 3 years ago
Great service from professional and friendly staff. Nothing too much trouble when rearranging dates during the pandemic and base when informed of stoppages
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Posted 3 years ago
Disappointing, ☹️☹️ The pick up point was difficult to find, poor signage obscured by trees. Not much of a welcome on arrival. Made to feel guilty for arriving early! Not a marina outfit, just a couple of shed type buildings, We have been on 4 previous “Luxury” Narrowboat holidays and by comparison Black Prince was lacking. There was only one toilet role for the whole week! And No cleaning products provided. Previous Luxury Narrowboat Companies have provided a welcome pack with eco friendly cleaning products and loo rolls due to having a macerator toilet. Therefore, I didn’t buy any to take on board. There was no Microwave, no toaster, no WiFi and poor or no TV signal, despite apparently up grading the aerial, When I stripped the bed before handing the boat back, there where stains on the duvet🤮🤮 Overall we made the best of our holiday, but we won’t be booking with Black Prince again next year. We have already booked with a Luxury family owned company.
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Posted 3 years ago
Thank you for taking the time to give feedback on your holiday. We are planning on signage improvements for our hire base in Cheshire and we'll take a look at the foliage as well to ensure it's not obscuring the signs - it's a good point. Regarding the duvet stains, we'll get on to that right away. Otherwise, I'm sorry we didn't meet your expectations for the inventory on the boat, we do list the inventory on the website and in our brochure and we don't currently offer a microwave, toaster and WiFi. Thanks again for highlighting areas where we can improve and we hope you enjoy your holiday next year.
Posted 3 years ago
Excellent thank you
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Posted 3 years ago
Our holiday from Napton was brilliant. LIZZIE was clean with bedding, kitchen equipment etc. As good as new. Plenty of room to accommodate our 4 generation family. Staff were friendly and attentive to our requirements. X
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Posted 3 years ago
Travelling from Stoke Prior, circular route, in August
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Posted 3 years ago
2nd time on a black prince narrowboat. The boats are well maintained and fitted out and are kept in very good condition. The handovers are detailed and thorough with a very friendly team at the marinas. Seen a few competitor operators from the same marinas but the black prince fleet always seem to stand out as been the best.
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Posted 3 years ago
Great fun...beautiful when the sun shines... a wonderful experience.
Black Prince Narrowboat Holidays 5 star review on 27th September 2021
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Posted 3 years ago
We were greeted at Falkirk by a superb, spotless, comfortable and well equipped boat. Helpful, friendly and professional staff all the way from booking to handing back the boat at the end of the holiday. We had no idea what to expect from narrow boating as this was our first time experience, and thanks to Black Prince we wouldn't hesitate to do this again and book the holiday through them.
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Posted 3 years ago
We had a fantastic holiday on our narrow boat. The staff at the Black Prince site were very helpful, our boat "Martha" was very comfortable and immaculate. The handover was thorough. My only complaint is the week went too fast. So I would do two weeks the next time.
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Posted 3 years ago
Awful, worst boating holiday ever booked, very old boat with many ongoing issues, breakdown which resulted in smoke pouring from engine & accelerator causing delayed check in whilst awaiting repair which resulted in rude & arrogant reaction from a senior member of staff on return to base. Boats seem to be changed out very quickly after return check in, Covid safety should be questioned. Broken grill & toilet-advised “tricky” at handover. Estimated cruising times in welcome book highly inaccurate for present state of canals with increased users, should be urgently updated as very difficult to plan your journey as they are way off. Worst condition of canal boat I’ve ever hired. Very old. Only 2USB & 1 plug socket for 8 people. No toaster. Need to update their fleet if they want to charge over £1600 for three day hire. Not good value for money break and could not recommend to anyone. Plenty other good quality canal boat hire companies to choose from who will treat customers much better.
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Posted 3 years ago
Thank you for your feedback about your holiday. Needless to say we are very disappointed to hear about your experience and I believe we are in contact with you to fully understand what went wrong for you on this occasion. We take all feedback very seriously as our aim is to ensure that everyone has a relaxing and stress free holiday with us here at Black Prince. Thanks again for bringing this to our attention and we will be in touch.
Posted 3 years ago
Leighton and the whole team at Stoke Prior were exceptional. Would highly recommend Black Prince for great boats with all mod cons and excellent service. Thank you for a great holiday.
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Posted 3 years ago
Full marks for Black Prince- a fantastic experience. Our first canal boat holiday and confident that it won’t be our last! I did a lot of research before booking and chose Black Prince based on the information I had gathered about the quality of their fleet, their customer service and their passion for what they do. As novices, and with three young children (ages 10, 8 & 6) it was important to us that we chose a route that suited and that we were given adequate tuition before leaving the safety of the base. When we arrived in Stoke Prior we were given the warmest welcome, a very detailed handover of the boat, a personal review of our intended route (where tips and additional information was shared), practical tuition in boat and lock handling and the kids were fitted with life jackets which they happily wore for the week. We spent 7 days on board Rachel- a beautifully equipped boat that provided us with everything we needed. We opted for a “return “ rather than “circular” route to ensure we didn’t over stretch ourselves- lock gates are fun but they are also really hard work! The journey provided all the fun and experience we needed and we all loved it. We returned to the base to a welcome that was as warm as the one we had left 7 days earlier. Happy times and a great experience all round!
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Posted 3 years ago
very good, boat was excellent and well equipped
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Posted 3 years ago
We had 11 nights in July, yep during the heat wave, Tardebrigge going up to Birmingham, then on to Wolverhampton, back down to go through the Netherton Tunnel, onto Stourport for a leisurely trip down the Severn to Worcester. A fantastic trip had by all 3 mutineers🤣🤣 and Capt Pugwash..
Black Prince Narrowboat Holidays 5 star review on 23rd August 2021
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Posted 3 years ago
Boats are relatively new and well equipped, enjoyed a very pleasant week. Great way to see the English country side.
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Posted 3 years ago
Boat was spotlessly clean and the team showed great concern for us and our dog on arrival due to extreme heat. A carpet off cut was produced for the two decks to spare her feet! Overall a great week in a lovely boat.
Black Prince Narrowboat Holidays 5 star review on 23rd August 2021
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Posted 3 years ago
We had a great time in July when we had a week on one of your narrow boats. Everything was beautifully clean and the staff were very good with their instructions for the operation of the boat and the locks etc. We achieved two ambitions, going through harecastle tunnel and also down the anderton boat lift. The whole trip was just as we had hoped for. And we were sorry to leave "Agnes" at the end of a relaxing week but, "We'll be back!"
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Posted 3 years ago
Efficient and friendly service and well equipped boat.
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Posted 3 years ago
Lovely company to book with, nice new boats, all clean and well organised.
Black Prince Narrowboat Holidays 5 star review on 23rd August 2021
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Posted 3 years ago
Black Prince Narrowboat Holidays is rated 4.8 based on 251 reviews