Black Diamond Spas Reviews

Name: Black Diamond Spas
Address: Unit 1, Stand Park, Chesterfield
Rating: 4.93

4.9 Rating 210 Reviews

98 %

of reviewers recommend Black Diamond Spas

Company Reviews

Metrics

Info

4.9

Based on 210 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Black Diamond Spas:

THE UK’S LEADING INDEPENDANT SUPPLIER OF LUXURY HOT TUBS, SPAS, SWIM SPAS AND SPA ACCESSORIES

Visit Website

Phone:

01246 261 807

Email:

jpdspas@gmail.com

Location:

Unit 1, Stand Park
Chesterfield
S41 8JT

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Black Diamond Spas 5 star review on 10th March 2021

Andrew Sanders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fab company! We had our Hit tub on order for 8 weeks and were told it would be another 6. As it was a gift from my husband for my birthday, James said we could have an upgraded model which was in stock delivered the following week! Grat & Chris delivered it and I can honestly say what a lovely helpful couple of lads and they even fitted my tub tables I had brought in anticipation of our tubs arrival, nothing was to much bother! Top class service and can only highly recommend! Beyond pleased, thank you Black Diamond Spas 👍🏼”

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Posted 3 years ago

“We were so thankful to have grant and chris deliver our hot tub last week. We were so grateful with their professionalism and duty of care to ensure the hit tub was delivered and damaged. Granted the access to the rear of the property was tricky, grant and chris were reassuring and managed the manouver. Once all was installed, they both spent time to educate us on the water sterilization and mechanical specs. All in all top quality service”

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Posted 3 years ago

“Couldn't fault them they didn't push us or rush us in2 buying a hottub when grant and Jordan came 2 fit it they went above and beyond what was asked of them all round a very friendly company”

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Posted 3 years ago

“Grant and Chris were brilliant very knowledgeable and nothing was too much trouble explained everything.”

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Posted 3 years ago

“Delivery team of Grant & Chris were excellent.”

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Posted 3 years ago

“My hot tub was delivered on the day it was supposed to be and with no fuss whatsover. Grant & Chris were very helpful and explained everything I needed to know before leaving.”

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Posted 3 years ago

“Bit of a wait for our lovely hot tub due to obvious current problems but was kept informed. Great product, very reasonably priced. Excellent delivery guys Grant & Chris, very informative, helpful and clean and tidy. Would highly recommend.”

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Posted 3 years ago

“Awesome service, beautiful hot tub and such nice people to do business with!”

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Posted 3 years ago

“I recently ordered the Atlantis Hot Tub from these guys. Within 3 weeks i had a beautiful Hot Tub up and running. To add to this, they said they were extremely busy and had me booked in for the 6th of July. I told them my birthday was the day before and that if a slot did come up previous to that date, could the fit me in. What can i say... 4 days later, a call to ask if it would be ok on the 1st of July for us. Well happy. The two guys that came to deliver, install and test the spa were amazing young men. Very polite, humourous and smiley. They were very efficient, all the waste was bagged and taken away and the explanation of the operation and maintenance was clear. Our appreciation to Black Diamond Spas. Cheers lads.”

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Posted 3 years ago

“Excellent delivery buy the team, very helpful and competitive price. Would recommend!”

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Posted 3 years ago

“Lovely spa and great service from delivery drivers Grant and Chris. Took a long time to arrive but worth the wait.”

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Posted 3 years ago

“Fantastic service from start to finish both at the showroom and delivery. Grant and Chris went through set up thoroughly and answered any questions I had. Very knowledgeable on product. Thanks guys. Jane and Bev”

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Posted 3 years ago

“Great service from grant and Chris on delivery of our new hot tub cheers lads .”

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Posted 3 years ago

“Today is a happy day 😁 Our Atlantis Lounger was delivered and installed today by Grant and Chris who were very efficient and informative. What a couple of "Diamond Geezers" (no pun intended). Great all round service from Black Diamond from initial enquiry to installation. Just two and a half weeks from ordering to delivery. Looking forward to many happy hours relaxing. Thank you. Linda and Pete.”

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Posted 3 years ago

“Fantastic service from the sales team to the delivery team today in Worksop, called us an hour before delivery, checked our access points and opted for the back entrance to the property, nothing to much trouble for Grant and Chris B a straight forward run through of information. Thanks lads”

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Posted 3 years ago

“Well happy looks great and good price. Delivered by 2 great helpful lads Grant and Chris. Very helpful and told me everything I needed know Thanks”

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Posted 3 years ago

“Having just bought my first spa from Black Diamond Spas I cannot recommend them highly enough. The pricing is good and product is excellent quality. Delivery and installation was efficient and great by Grant and Chris despite having a fair distance to get it into position. The information was conveyed well and they even managed to talk me through clearing a minor error code so that the tub was still up and running in time for my birthday !”

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Posted 3 years ago

“After visiting several showrooms we went to Black Diamond Spas Chesterfield where we spoke to Jake who answerwd all our questions without trying to push a sale. We ordered a Palma which was delivered within 10 days as they had one in stock. Delivered and installed by Terry and Jordon who were very helpful on advising how to use chemicals. We would definately recommend using this company.”

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Posted 3 years ago

“Excellent service from first enquiry through to delivery. Delivery guys were really helpful and knowledgeable. We ordered the Atlantis lounger spa and it is lovely!”

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Posted 3 years ago

“Great Service from start to finish. Grant and Chris have been exceptional, a real credit to the company. Would definitely recommend Black Diamond Spas, now if you'd excuse me I've got a hot tub waiting for me...”

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Posted 3 years ago

Black Diamond Spas is rated 4.9 based on 210 reviews