Black Diamond Spas Reviews

Name: Black Diamond Spas
Address: Unit 1, Stand Park, Chesterfield
Rating: 4.93

4.9 Rating 210 Reviews

98 %

of reviewers recommend Black Diamond Spas

Company Reviews

Metrics

Info

4.9

Based on 210 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Black Diamond Spas:

THE UK’S LEADING INDEPENDANT SUPPLIER OF LUXURY HOT TUBS, SPAS, SWIM SPAS AND SPA ACCESSORIES

Visit Website

Phone:

01246 261 807

Email:

jpdspas@gmail.com

Location:

Unit 1, Stand Park
Chesterfield
S41 8JT

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Black Diamond Spas 5 star review on 10th March 2021

Andrew Sanders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery and Installation went very well ...Terry and Chris both very friendly and helpful..explained everything in easy to understand terms..no problems...able to enjoy our hot tub this morning.”

Helpful Report

Posted 1 year ago

“We bought our hot tub just over 2 years ago and have just had it serviced for the 2nd time by Chris. It was easy to arrange and the Tub feels as good as new. I can certainly recommend Black diamond from a customer service perspective.”

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Posted 1 year ago

“Had service today,very thorough clean and check,the team arrived early and were straight onto it, only downside is I now have to wait for the temperature to get back up to 40 so I can enjoy again 😀”

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Posted 1 year ago

“Just had my new hot tub delivered today by Arron and Chris and I'm delighted; what a great bit of kit professionally delivered/ installed by the guys as it wasn't straight forward, all done with a great sense of humour. Thanks guys including Jake who have made this purchase very easy”

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Posted 1 year ago

“excellent services by Arron and Chris - great job lads.”

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Posted 1 year ago

“Before contacting Black Diamond, we did a lot of research online, compared products, until we finally decided to give them a call and a quick visit as we wee in the area. Jake explained to us the differences between the models and we ended up opting for a 32amp. Ordered one week later and then installed once the garden was ready. Arron and Chris arrived promptly on the day, managed to fit the 85cm+ tub within the 90cm garden gate, installed it, explained all the details.. and then gone in under 2h :) Thanks for everything! Top team!”

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Posted 1 year ago

“Top quality service”

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Posted 1 year ago

“Hottub Service. Arron and Chris kept us up to date with arrival time. Pleasant, attentive to detail, couldn't fault them, a few great tips too! Thanks Guys.”

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Posted 1 year ago

“Great job of our hot tub service this week. Everything was left clean and tidy and Chris and Aaron were very efficient and professional. Many thanks.”

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Posted 1 year ago

“Excellent delivery and installation by Arron and Chris. We have a Hawaii one lounger, an upgrade from a Laz-y-spa, what a difference!! The experience is far better than we expected, absolutely delighted.”

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Posted 1 year ago

“Before contacting Black Diamond I had visited a few branches in my local area in Glasgow. I was unsure as they were so far away and had to rely on pictures. Jake who I spoke to to begin with had fantastic customer service and really put my mind at ease. I also spoke to James and Harry who were also helpful. The turn around was also really fast and the hold up was me getting my garden ready for the hot tub. The install was yesterday and Arran and Chris were efficient and really helpful and even answered my silly questions. I would recommend Black Diamond. Thank you.”

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Posted 1 year ago

“We’ve had our hot tub for two years now and it’s just had its first service.Aaron & Chris did a fantastic job & I would definitely recommend Black Diamond Spas to anyone & when we need a new hot tub,we’ll definitely buy from them again in the future.Thankyou.”

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Posted 1 year ago

“just had my hot tub serviced 2 lads were very prompt and professional highly recommend this company its 5 stars from me”

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Posted 1 year ago

“Hi Chris and Allan came to service my spa today. Very friendly lovely lads who provided a professional service throughout. Would highly recommend these guys. Left everything all lovely and clean. 5 star service.very happy”

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Posted 1 year ago

“I am very happy with the excellent service I had today when Chris and Alan came to check and do a full hot tub service I would definitely recommend this company”

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Posted 1 year ago

“Excellent customer service yet again from Black Diamond Spas Chris and Aaron did our service great lads. Would totally recommend.”

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Posted 1 year ago

“Just had my Spa and Heat Pump installed and I can't fault the service. Couple small issues but they were sorted within 2 days. That is important. Easy when everything goes OK but when something goes wrong you want it sorting quickly. Great lads who installed it,especially Terry. Thank you all. Steve”

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Posted 1 year ago

“First class service, customer support excellent delivery very smooth and guys were very helpful nothing was to much trouble would highly recommend this company”

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Posted 1 year ago

“Great service, excellent prices and the installation went a doddle. The lads explained everything you would need to know how to work the tub. Would definately recommend to anyone.”

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Posted 2 years ago

“From ordering through to delivery, it was like customer service used to be!!! Excellent at every stage, thanks so much and highly recommended.”

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Posted 2 years ago

Black Diamond Spas is rated 4.9 based on 210 reviews