Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,518 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 3rd February 2025

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I emailed to ask what the use by date was on the product I am wanting to buy,l had a quick reply and then I placed my order so easy”

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“Simplicity in ordering. Great prices and free delivery.”

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“I googled my product and Direct4pets was the cheapest. Honestly the website was really easy to use. Clicked on what I wanted. Paid and that was it no hidden cost. The website is easy to understand, clear instructions”

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“An easy transaction - purchases arrived quickly and just as expected. Many thanks.”

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“Very easy to order my cats prescription medication. Far cheaper than my vet would charge. Ordered Wednesday delivered Friday. I always use this supplier.”

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“I have always ordered my Rheumocam (Meloxicam 1.5mg/ml) Oral Suspension For Dogs through Direct for Pets. It is very competitively priced and dispatched quickly. I had an issue with a repeat prescription but this was resolved within a hour via email and the product was still dispatched on the same day that the prescription was queried. Always excellent service, and delivered within a couple of days.”

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“Excellent service, great communication and quick delivery. The item ordered was much cheaper than buying it from my local vet.”

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“I was surprised to find feather/down coat wash liquid on a pet website but pleased to find it at such a good price. I have used this particular product before and used the last of it last week so was eager to purchase ready for next time. I didn't realise the website was new but it was easy to use easpecially with Shopify as a payment option.”

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“Very easy to find and order my item . Gave up on other sites”

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“The cat enzymatic toothpaste arrived quickly. It was well packaged and my cats love this.”

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“Great products at great prices. Very easy to order online and communication was good throughout the transaction. Fast efficient delivery and service. All in all would recommend Direct4Pet.co.uk”

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“5 Stars - First-class service. Well done. I had a query about my order, which was answered immediately - I would highly recommend”

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“Extremely efficient service - with very quick delivery of catnip for my cat, Bijou! Well done and thank you! :)”

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“So easy to order , reasonably priced and fast delivery”

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“Yes thankfully it was very easy to use. I had to change my bank card as the number had changed.”

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“Easy to order and competitive price and really quick delivery.”

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“No problem at all. As long as the prescription Is available it was easy. I have used your site regularly over the last year or so for my old cat and always been happy. Hence returning to you.”

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“Straightforward transaction, speedy delivery, can only recommend!”

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“Easy to order and quick to arrive - and a relly good price!”

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“Great price, super easy ordering - fast delivery - perfect! Thank you, will re order again.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,518 reviews