Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,413 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

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“The website was very easy to locate, and the ordering process was simple and quick.”

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“Good price, quick despatch and delivery”

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“Easy app to use and no postage to pay Excellent”

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“Very accessible website to use,speedy delivery will definitely use again 10 out of 10.”

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“So easy and such quick delivery. Impressed”

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“Amazing service. Ordered lunchtime, dispatched within three hours. A lesson to some of the others! First order, but won't be the last!”

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“Very easy to use, clicked on "cat", clicked "carrier" and there they were - easy peasy :)”

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“Very easy to use.”

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“I have used Black Cat Medicines now Direct 4 Pet several times over the last couple of years to buy Lubrithal for my dogs eyes.I always find they are the cheapest and now don’t even bother looking to see if still the case as their price so far has stayed the same. Item always arrives before the time given and never had an issue with what I have bought. Thank you Black Cat Medicines for providing an excellent service at competitive price.”

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“Really pleased with how easy it was even for me”

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“I WOULD NOT RECOMMEND BLACKS MEDICINE TO YOU. I'm in desperate need of medication for my Yorkie, who is about to give birth at any minute, and I made the terrible error of getting it from Black Medicine. On the night of May 19th, I paid for the fastest 24 hours delivery option available and supposed to receive the medication on 21st May. I sent them an email in the morning of 20th , explaining that I absolutely need it delivered right away. I have yet to get the shipment as of today, May 24th, but Hermes informed me that I might receive it on 25th May. Why? Because Black Medicines delivered it through Hermes, which is now Evri, which has the cheapest and slowest delivery time of 3-5 working days. Black Medicines who deal with the health of pets should be ashamed. Do not purchase from them.”

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“Once you get on it you can find what you want easy.”

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“Very happy with the price of the product I bought, the Website was easy to use and delivery is free!”

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“Easy to order excellent delivery & prices, will order again.”

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“Easy to order from. Still awaiting delivery”

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“Extremely easy and problem free. It was quick and easy to find the product I was searching for and simple process for paying for the product too.”

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“Very quick delivery.”

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“East to use medicine was dispatch very quickly”

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“I ordered Nettex vit boost a week ago and paid extra for quick delivery. I still haven’t received it. I had an email saying when it would arrive, that it was delayed and that they would let me know when it was coming the next day - but nothing. This is probably because the courier is Hermes - now called Evri- and they are imo unreliable.”

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“Excellent service and price so easy to use this site will buy from here again. Thank you”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,413 reviews