Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,516 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 3rd February 2025

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

208

Anonymous

Anonymous // 01/01/2019

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“It was easy to order and will be ordering every month logic ease flex as I give her 2 a day.Also I have 2 dogs and I give them logic ease flex chew 120 pack.Thanks Sylvia Haycock..”

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“Product arrived a day early. Pleased with price as it was a larger tube of toothpaste than other sellers were selling for similar cost.”

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“Simple as one, two, three!”

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“Found it extremely easy to order, will definitely look at other products you have available. Unable to comment on delivery as I’ve only just ordered, item has been dispatched but I haven’t received it yet.”

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“Excellent service with only a tiny suggestion to get that 5th Star. If a tracking reference was attached to a "Dispatched" email notification then it would allow overseas buyers to track and see details of the local courier service too and monitor delivery. Other than that, thumbs up!”

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“I've used Black Cat Medicines a few times and they have always provided great prices and excellent service.”

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“Excellent service”

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“easy to use website arrived 2 days early”

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“Vey easy - what more can I say!”

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“Very easy purchase and the fipnil plus for cats is a great price. Thanks A+++”

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“Great purchase of a lead and collar for my dog, customer interaction and response is something to be proud of, thank you”

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“The website search tool was very effective and there was an abundance of alternative products suggested as substitutes.”

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“I'm totally thrilled with my first experience of using the Black Cat Medicines website. I obtained a regular product which has been out of stock where I usually buy from & my usual secondary back up too. I'd never heard of Black Cat before, but shall certainly be ordering again. So a big thanks from me and 2 very precious bunnies!! ♡♡♡”

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“Excellent product for our 3 dogs and we always get thus product.”

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“excellent product and good value”

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“Great service. Fast delivery”

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“It was straightforward to place an order with Black Cat. I've used them a few times for the same product. It always arrives quickly well-packaged and correct. One time a spray can top was damaged and couldn't be easily used, but they just sent a replacement wi th no quibbles. I didn't have to return the damaged one. Excellent service.”

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“Very easy to navigate”

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“Very efficient,super quick payment system!really pleased with service,would definitely use again!”

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“The web site is very easy to negotiate and the product i purchase is reasonably priced , the cheapest I have found . I have purchased from this website twice and delivery was very quick usually within a couple of days .”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,516 reviews